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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Randy A's profile image
Randy A 
2 years ago

Very professional, and quick. They made the proses easy. GREAT JOB ! 

Business response:

Hi Randy, Thank you for your feedback! We appreciate your support. -AS 

Joahua I Y's profile image
Joahua I Y 
2 years ago

Excellent service, agent was great how she handled my loan. I definetly will recommend one main to my friends. 

Business response:

Thank you for your feedback, Joahua! We appreciate your support. -AS 

Maxine Y's profile image
Maxine Y 
2 years ago

They are very helpful and professional. Never felt judged either for seeking help. Definitely there for your needs! 

Business response:

Hi, Maxine! We love hearing about your experience. Thank you for the feedback.-AS 

Brandon's profile image
Brandon 
2 years ago

I was contacted by my rep to refinance an existing loan. I was told I was approved for $9,000.00 based on the verbal information I provided. The rep said she would just need to pull my credit report. She contacted me the same day and said my credit report looks good, do you want the maximum amount of the $9,000.00?" I said yes, so she assured me she'd get to work on it. After I downloaded the information requested, I was contacted the about two days later to say I was only approved for $4,500.00 unsecured. But, the rep could... read more

Business response:

Hello Brandon. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Gloria W's profile image
Gloria W 
2 years ago

Great service from the person I had. Very friendly ppl there and very professional 

Business response:

Hi Gloria! We love hearing about your experience. Thank you for the feedback. -AS 

Carol M's profile image
Carol M 
2 years ago

Lies, lies, and more lies! I applied for a loan online and someone stole my information and sent me loan approval. It was from One Main.when I called the Davenport branch on or around Dec 1st 2021, I was told they were waiting on paperwork they would call me later in the day. No call. When I called the next day the brand manager told me it was all a scam and there was no loan offer. I have never been treated so rudely and spoken to like I was a moron. They are a sloppy, rude, and hostile bunch. I even heard them talking abou... read more

Business response:

Hello Carol. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Amanda T's profile image
Amanda T 
3 years ago

The lady who assisted me was very knowledgeable and answered every question I had with out hesitation. She put me very much at ease about concerns I had concerning the privacy of my account. She processed everything in a timely matter and I left with confidence that everything was handled well. The other associates greated ne warmly and bid me good bye in a way that made me feel like we were old friends. 

Business response:

We love hearing about your experience. Thank you for the feedback, Amanda. -AS 

Pamela O's profile image
Pamela O 
3 years ago

Olga was very attentive, professionally comical, and expedite. Thanks for a great experience. 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Kathy D's profile image
Kathy D 
3 years ago

The staff at the ********** Ohio office are accommodating, welcoming and always there when I need them. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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