This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In the beginning...One Main was transparent and fair to work with..so much to where my 3k loan turned into 13k overtime..things changed along with the amount because my car was totaled due to a car accident...I had a lien on my car with them...once this happened..everything got lost in translation all of a sudden...it was **** to bring my payments down..since my loan was now 7k..then once it was down I got laid off...they waived only one month for me...shortly after they already got a little over 7k from the insurance compan... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The loan officer I spoke with was understanding what I needed to pay off my debts.
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
Was totally satisfied with the professional handling of my loan. Ashley was so helpful with helping me fill out my application. To me she went above and beyond working with me.
Business response:
We love hearing about your experience. Thank you for the feedback, Marilyn. -AS
This company came through nicely at a difficult time with transportation challenges. Special props to Ms. Kelly **** for her pleasantness and professionalism!
Business response:
Thank you for your feedback, Eric! We appreciate your support. -AS
Absolutely a rip off. They are kinda like sharks. They help you when nobody else will. So easily to get approved. Its ALMOST like 100% interest. I've been paying 450.00 A MONTH and the BALANCE IS ABOUT THE same 2 years later. I should have thought this through and read ALL the fine print. IM SICK. If ONE MAIN would like to speak to me, LOOK ME UP!
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
They said i applied for a loan of 8000. My payment is 300 a month they said when i make a payment i could put more towards the loan then the interest. So 220 is going to the i trest and 80 to the principal. I call to say why is it going more to the interest then the principal and said its like taking a car loan. So now im stock with a loan for 5 yrs like if i was paying for a brand new car. Every rep would give me different answers when i would call.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Had my identity stolen and this company will NOT remove the inquiry off my credit report without making me jump through hoops. They keep sending me to a link for a form to fill out, which I filled out six times and it will not process through their website. Their website is awful. Every other bank and financial institution I have contacted, plus the credit agencies are willing to remove the hard inquiries from my credit report EXCEPT for One Main Financial. Horrible when you are the victim of identity theft they do NOTHING t... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Lisa made the process so easy and worry free! Excellent customer service!
Business response:
Thank you for the positive feedback, Martha! -AS
People are always nice and pleasant yo work with to get your financial needs met.
Business response:
We love hearing about your experience. Thank you for the feedback. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com