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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doing the loan online was such a pain. I will NEVER work with them again and would give the experience even lower than one star. However when I went through my local branch it was a breeze. If you are considering a loan fund a local branch.
Business response:
Hi Mill. We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Sandy was very very helpful. Walked me through the steps. Super polite and patient!
Business response:
Thank you for your feedback, Joann! We appreciate your support. -AS
Gave me an offer with a soft credit pull once they did the hard pull they told me it wasn't possible. My credit is already terrible. I was using this to help repair it. Thanks for making it worse. Not cool. STAY AWAY!!!!
Business response:
Hi Melinda, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
A little expensive but I read everything and expected it. Great place for a loan when others didn't want to lend it.
Business response:
Hi Bob! Thank you for your feedback! We appreciate your support. -AS
I applied for a loan and when I did my paperwork I thought I got the insurance that covers you if you become unemployed or disabled. When I called to use the insurance I was then told I didn't have it. I'm disabled with no job now.
Business response:
Hello Amanda. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Lies, Mislead and more lies. Got a loan for $7400 and some king of way jump to $16000. Now I have to save up to pay the $7400 all off at once, just to get this LOAN off of me. Lies and Mislead. Please stay away from this company ONEMAIN FINANCIAL. PLEASE!!!!!!
Business response:
Hello Sylvia. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I wish there was a negative rating. I opened a loan with them at the end of 2019 in the amount of $8,300. I took a look at the website so I could track all my payments to them. I can only see back through Dec. 2020. But last year alone I paid them a total of $3,094.92 with only $325.14 going towards my principle. This is highway robbery. Yes, I did make late payments, but still. That is ridiculous. I feel like I am being taking advantage of completely. They call you multiple times a day from different numbers and won't stop ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I was greeted and served with upmost respect and high professionalism. My needs were addressed and met with beyond satisfaction and expectation. The staff at the location in ******* were very polite, experienced and knowledgeable. I will definitely look forward to continuing my business with 1MF.
Business response:
Hello Ron! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
Excellent experience with personal loan. Was able to complete majority of work online which is important during pandemic. Friendly, helpful staff willing to answering questions and guide me through the process.
Business response:
Hi Roslyn, Thank you for your feedback! We appreciate your support. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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