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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good service, interested in your needs.Always nice and polite.
Business response:
We love hearing about your experience. Thank you for the feedback, Shirley. -AS
I tried to pay off my loan on 12/30/21. Waited a week for the funds to clear my account and it never did. I called my bank and they advised me that One main did not try to take the money out of my account. When I called One main, I was transferred to 4 different people to try to figure out what happened with the payment. On top of not knowing what was going on, the reps were incredibly rude. I finally spoke to someone by the name of Kashia who advised me the rep that took my payment on 12/30/21 entered a random bank account ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Very disappointed really need to talk to someone in high authority.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
HORRIBLE. We "applied" for a loan and got pre approved for $11,200. We really needed $12000 but for an unsecured loan we were okay with it. We call to figure out next steps and they say we actually only were approved for$9,200. Okay not what we wanted but still it's whatever, we NEEDED it. Mind you at this point my income and identity has already been verified okay. I call back later the same day with different questions since no one discussed the interest rate or anything with us and Steve tells us he can try speaking to a ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Was told I "qualified" for $5,000, the told it was going to be only $3,100. Dealt with multiple people, all saying something different. They kept wanting more documents uploaded. It took forever to close. I was in a bind, so, needed to take what they offered. Felt abused, lied to, and angry. Not good ....
Business response:
Hi ****, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I went in to get a loan and used my car as collateral. Never once from the beginning of the loan to the signing was I told some of the money was going to be used to pay of my existing loan. I was very specific on what I needed to use the money for and what I needed to pay off. So to get 9500 less than I was expecting was quit a shock. I called in the next day and they lady apologized and I requested to speak to the manager, she stated she was out until Monday and would have her call. I never heard anything, I was told I have... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
They went above and beyond. Shelton did everything to get me to close on my loan.
Business response:
Thank you for your feedback! We appreciate your support. -AS
I was very impressed with the organization and professional attitude of the entire staff and the way they worked together to protect my time spent there. I definitely recommend their services.
Business response:
Thank you for your feedback! We appreciate your support, Ray. -AS
Excellent service;fast, competitive and friendly. Rates are HIGH but my loan is somewhat risky
Business response:
We love hearing about your experience. Thank you for the feedback. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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