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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
Select a rating
Neke's profile image
Neke 
3 years ago

The customer service was great and the people was friendly. 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Kent G's profile image
Kent G 
3 years ago

They charge Hiway robbery interest rates on the loans that they offer. It definitely leaves you feeling taken advantage of in a time of need. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Elida B's profile image
Elida B 
3 years ago

Crooks!! unemployed since august 2021, notified one main immediately, since my loan was at least I thought was insured. well according to one main the last pay stubs I provided was over 30hr. I don't understand or know how that has any relevance, I'm unemployed and the State of Maryland dept of Labor knows as well. However, one main continues to take their monthly amount out my checking account every *-*** WEEK!! and tells me there's nothing they can do about it. Who's looking out for people like me? in fear of messing up ou... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Deana K's profile image
Deana K 
3 years ago

Love working with the Camden branch! They are on top of the loan process, not pushy and take care of you! 

Business response:

We love hearing about your experience. Thank you for the feedback. -AS 

PA's profile image
3 years ago

Ratings should have a negative option. I am giving them a Neg. -1000. They scammed $1,000 out of me within 5 days. Got a loan and went to pay it back in full within 5 days and they charged me $1,000 after telling me that would not happen (SCAM) TOTALLY lied and obviously work on commission. Now they keep following me in every state that I relocate to for work, soliciting additional business from me. I WILL NEVER SUPPORT THEIR BUSINESS AGAIN. I have asked them to stop sending me mail and they keep tracking me down even though... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Melissa T's profile image
Melissa T 
3 years ago

**** ****** NC My husband applied for a loan to consolidate debt. He was approved for 11,000. He visited the local office and then they said the loan was actually for 9,500. He decided to still accept it. He filled out all the necessary paperwork and submitted all required documents. He went in for his closing appointment and that's when he ended up dealing with a completely different person who told him that his debt to income ratio was not ideal for the loan. He had by this point missed so much work that of course his deb... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Carol A's profile image
Carol A 
3 years ago

Becky was awesome. Easy to use and answer questions before doing loan. 

Business response:

Hi Carol! We love hearing about your experience. Thank you for the feedback. -AS 

Lindsay P's profile image
Lindsay P 
3 years ago

I have had a loan with one main for a year and a half now and recently just got another one. Excellent customer service and they make it an easy process and that's so appreciated. I will continue to do business with them in the future. Thank you one main staff! 

Business response:

We love hearing about your experience. Thank you for the feedback. -AS 

Debbie B's profile image
Debbie B 
3 years ago

Derrick was absolutely amazing! Excellent customer service very helpful, kind and attentive. Every person that answered the phone was very kind and helpful. They approved my loan explained everything in very good detail. I'm very very happy with my experience I'll definitely recommend OMF to everyone I know. I'll definitely be back in the future thank you for your help... 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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