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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Mindy H's profile image
Mindy H 
3 years ago

I make enough money to be able to pay a $1,500 loan with a 3 year contract but yet I was denied because to my say it's not enough. Well y'all better have a top paying job with more than $4,000 a month to get that loan. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Odessa K's profile image
Odessa K 
3 years ago

Friendly people . Very helpful. My experience was very delightful. Would recommen. 

Business response:

Thank you for your feedback! We appreciate your support, Odessa. -AS 

Blaine B's profile image
Blaine B 
3 years ago

He did a great job and worked on giving me what I asked for!!! Really helped me a lot 

Business response:

Thank you for the kind words, Blaine! -AS 

Crystal D's profile image
Crystal D 
3 years ago

Do not get a loan from this company they are a loan shark. I have the money to pay off my loan and have tried to pay MULTIPLE times now and they won't take my money. They have the title to my car that I would like to sell and I am stuck. I don't know what else to do at this point other than finding a lawyer to help me. Again, DO NOT use this company for a loan. Go to lending club and get a decent APR %. Help! 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Samitra M's profile image
Samitra M 
3 years ago

The young lady that helped me was very professional but friendly and helpful. 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Michael S's profile image
Michael S 
3 years ago

My loan officer, and the people in the branch office were great. Friendly, efficient, and responsive. Their computer systems, not so much, and that's kinda scary. With my loan approval, I was supposed to receive, pre-approved off the loan app, with no additional inquiries, an unsecured Briteway+ Mastercard. And indeed, during the loan closing in the office (all done on touch screen), I was presented with the offer indicating same; but every time I tapped to accept it, the process crashed, generating an error indicating a "pr... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Steven D's profile image
Steven D 
3 years ago

This company hit my credit 13 times at first they approved me for a $16000 loan then when I tried to buy a cheaper vehicle , they denied me because of too many credit inquiries. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Kenneth S's profile image
Kenneth S 
3 years ago

If you're desperate for a loan and have no other options. Just borrow the money from your local crack dealer will be a safer option. First off. In 2021 how is this company able to function without usable website? The online ports is absolute trash. Need to change anything on your account? You might as well call your local branch because the online portal lets you implement certain things but once you do. Better hope you did it right. Can't go back unless you call them and have THEM change it. Want a pay off quote? Let's ge... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Leslie S's profile image
Leslie S 
3 years ago

I never cease to be amazed at the awesome customer service I receive at the **************** VA location of One Main Financial. Jerry and Kim usually service my loans and they are always professional, courteous and polite. I never feel hasseled or pressured for services. They make it easy and convenient for me. As a OneMain Financial customer, I am always happy. That means a lot in the world today. L. ***** 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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