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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 months ago, i called one main financial to inquire about a loan and the young lady on the phone talked to me about getting my car refinanced. I advised to the young lady that i had a car, but it was not in my name. I explained to the lady that the car was in my father's name and we had a loan with 53rd bank. The young lady told me that none of that matter and i can come in to get the car refinanced in my name! I did and had to sign all of these documents and get a temporary payoff on the vehicle. With my father being the c... read more
Business response:
Hi Arielle. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Excellent and as usual thank you for your help! Office staff is always very professional.
Business response:
hi Judy! We love hearing about your experience. Thank you for the feedback. -AS
Professional, courteous- took time to talk about options & explain how the loan process works, we're very transparent- it was expedient and well executed. I would recommend to family & friends - they are exceptional. Carolyn **** - Washington
Business response:
Hi Carolyn, Thank you for your feedback! We appreciate your support. -AS
I think that I was racially profiled while trying to get a debt consolidation loan with this organization. I am a 52 year old African American male, a veteran of the United States Air Force and Tennessee Air National Guard. I am trying to rebuild my credit and needed a little assistance and I don't think they took everything into consideration and immediately disapproved my request without factoring my employment status, etc.
Business response:
We take matters of discrimination and fair lending seriously. Our policy is to never make loan decisions based off any protected basis. Please send us an email to *********@omf.com that includes your phone number and zip code so that we can put you in contact with a member of our Executive Office of Customer. -AS
Hello, I loved the quick turn around in getting my loan approved. Customer Service was excellent. Thanks for helping me out guys. Got me out of a jam. :)
Business response:
We love hearing about your experience. Thank you for the feedback, Lorena. -AS
Not good neither branch can help me and waiting on IT to resolve and I can't even speak with them so they can explain to me what is going on. Im just going around in circles stressing so much...
Business response:
Hello Juliete. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The process was easy and flawless, the associate I dealt with was knowledgeable and was able to answer any questions I had
Business response:
Hi John, We love hearing about your experience. Thank you for the feedback. -AS
Great experience. Donna the office manager is great and so is the staff. I used the loan to pay off my card. I was able to get a loan to pay off personal debt. The staff is friendly and easy to work with.
Business response:
Hi Tess, Thank you for your feedback! We appreciate your support. -AS
The ladies in the daphne office are amazing! Very informative and so friendly.
Business response:
Hi Marcus, Thank you for your feedback! We appreciate your support. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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