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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Daniel D's profile image
Daniel D 
3 years ago

The staff was very patient and helpful. They made the whole experience very easy. 

Business response:

Hi Daniel, Thank you for your feedback! We appreciate your support. -AS 

Michael H's profile image
Michael H 
3 years ago

Great service by Leigh! She answered all my questions and never pressured me to make my desicion. After deciding to take the loan, the process was simple. Thank you! 

Business response:

Hi Michael, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Jennifer M's profile image
Jennifer M 
3 years ago

Very positive experience. Lynsey was friendly and professional. She explained the process very clearly and answered all of my questions. 

Business response:

Hi Jennifer, thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Janine E's profile image
Janine E 
3 years ago

People were very friendly and knew what they were doing! Thank you! 

Business response:

Hi Janine, We love hearing about your experience. Thank you for the feedback. -AS 

Jennifer R's profile image
Jennifer R 
3 years ago

I hate this company. I obtained a loan a few years ago. I make my monthly payments, but they still call and harass weekly, asking for more money. They do not respect your contact information. They will harass your employer. Be cautious when getting a loan from them. Do you research and read reviews. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -CK 

Debra G's profile image
Debra G 
3 years ago

The staff was attentive and kind. Had a scheduled appt. and did not have to wait at all! Very pleased! 

Business response:

Hi Debra, Thank you for your feedback! We appreciate your support. -AS 

Sally B's profile image
Sally B 
3 years ago

Holly was absolutely awesome.....very friendly and professional. The process was very fluid with every step explained. Thank you Holly and Paul. 

Business response:

Thank you for your feedback! We appreciate your support. -AS 

Meeks S's profile image
Meeks S 
3 years ago

Please do not waste your time with OneMain. I was approved and contacted by an loan officer. The process took two days with me sending information, phone calls back and forth and then sending paperwork and my employer being called only to get a call saying my credit was not good for the Loan even though I was approved with my credit??? Also used my car for collateral and sent all information. I asked important questions and I was told I will get the Loan after my paperwork was submitted and then the story changed on day 3. V... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Laura B's profile image
Laura B 
3 years ago

Staff was great, very accommodating. Very quick service. I would definitely recommend One Main Financial 

Business response:

Hi Laura, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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