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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Marty M's profile image
Marty M 
3 years ago

Both times I've used the Griffin office my experience has been GREAT!!!ð??? 

Business response:

We love hearing about your experience. Thank you for the feedback, Marty. -AS 

Sharon G's profile image
Sharon G 
3 years ago

Very helpful, professional and knowledge. My loan specialist Mike J**** worked very hard to get me the best rate and repayment plan. Thank you Michael. 

Business response:

We love hearing about your experience. Thank you for the feedback, Sharon. -AS 

Kirk A's profile image
Kirk A 
3 years ago

Danielle was very patient with me despite I am Deaf and she may be somewhat shocked of my deafness but she did a great job making the loan go thru successfully. Thank you Danielle! 

Business response:

We love hearing about your experience. Thank you for the feedback, Kirk. -AS 

Carl L's profile image
Carl L 
3 years ago

George has always made sure I was taken care of whenever I have needed assistance. He always goes above & beyond to make sure my needs are met. If he personally can't help at the moment his staff is just as helpful. I recommend him & whatever location he is at to anyone who needs help. 

Business response:

Hi Carl, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Yvonne C's profile image
Yvonne C 
3 years ago

My loan agent was Great she answered all my questions and my money was in my acct the morning. 

Business response:

Thank you for your feedback! We appreciate your support, Yvonne. -AS 

Christopher C's profile image
Christopher C 
3 years ago

We were looking for a $4000 loan to pay for a semester of school. When Tamela called back to talk about us being approved they wanted to pay my husbands truck off and have us pay them $750 a month for the truck and the loan for 60 months. We only owe $19k on his 2018 Silverado. After interest, we would have paid $45k for $23k in loans. That should be against the law. I feel bad for people that are desperate for money and have no choice. What they are doing is horrible and almost criminal. 

Business response:

Hi Christopher. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Sarah R's profile image
Sarah R 
3 years ago

My Husband and I went to the office this afternoon in ***** Michigan. This woman named Karla, or Carla was helping us. She clearly did not know what she was doing. We had all our paperwork, signed paperwork, And was told we could have our loan. Well, she comes back and told us that we were not approved for that loan amount but that I was and for a smaller one. Not to mention that it hit my credit 3 times and husband's 2. All she was worried about also was her next appointment. This was the biggest mistake and I'm so glad we ... read more

Business response:

Hi Sarah, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Emmelia W's profile image
Emmelia W 
3 years ago

DO NOT USE. I paid my loan off early in May 2021 because my bank was able to offer a better interest rate without needing collateral. OneMain STILL has not returned my vehicle title! They're sitting on their hands! 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Peter E Krull's profile image
Peter E Krull 
3 years ago

I've had nothing but a positive experience with all the staff, especially Carla at the Watts Mill location. Would recommend them to everyone. 

Business response:

Hi Peter, We love hearing about your experience. Thank you for the feedback. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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