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OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Very good and hospitable they made me feel very comfortable.
Business response:
Thank you for your feedback! We appreciate your support, Zarakkhan. -AS
Friendly and efficient. She was well versed and knowledgeable of business
Business response:
We love hearing about your experience. Thank you for the feedback. -AS
I've been dealing with OneMain for many years and they never disappoint they're always there when you need them and they make the lending process very easy.
Business response:
We love hearing about your experience. Thank you for the feedback, Lisa. -AS
I've never experienced such idiocracy as I did with this company. Applied for a loan, submitted paystubs and requested documentation and was told the loan was approved and we would close by end of day. Then suddenly I was told the underwriter had a question on my paystub. The formatting looked weird because one of the deduction line items fed into a second line. No big deal right? I provided 4 months of paystubs AND bank statements to prove everything added up and checked out. Then they wanted a copy of my social security ca... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I didn't don't see an option for 0 stars. Mind you, this complaint has nothing to do with my application being denied, it is about the customer service and administration. I applied Aug 20th, my app was submitted with screenshots clearly showing my social security number and it was approved. Days go by, never heard anything, sent several emails. Finally I called and spoke with someone who said my representative was out to lunch and he verified my application, asking questions that directly correlated with my credit history (... read more
Business response:
Hi Annika, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
My experiences was very pleasant. The Agent's was very professional and polite. My credit report show 2 point down on my transunion report, I not worry about at this time. I read the different negative responses by others, But I'm not worry. I believe that we will have a complete smooth and professional transactions during the duration of my loan contract. I thank One Main Financial for your services in my time of needs.
Business response:
Thank you for your feedback! We appreciate your support. -AS
This company has shady marketing practices. I'm bombarded with pre-approval notifications. Then I applied for the loan. This was a hard pull on my credit report and I was approved. I was then told to call and confirm my personal information. The information is the same online and of course I called in to verify. Then I'm told that they can't approve the application even though the application was approved. This company has issues and I'm so glad I reached out to ******** I was pre-approved then approved for the loan. The fac... read more
Business response:
Hi Angel, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Been with this business 4 awhile. Never missed a payment, took 3 deferrments, over4 years and ran into financial troubles. Only income social security. Will not work with me. Have an unsecured personal loan, and really want to pay it off. Missed aug payment, moved on aug 13, told them I could start payments back in nov. Evidently these people don't want their money, wouldn't agree. So as far as I'm concerned they will not get the money, as they can't touch my social security. I don't even have to show up in court, my bank wo... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Very professional and friendly staff. I would refer them to anyone that needs a honest lender
Business response:
Thank you for your feedback, Jeff! We appreciate your support. -AS
OneMain Financial has a 3.4 star rating with 1,507 reviews.
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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