OneMain Financial's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
Select a rating
Madena S's profile image
Madena S 
3 years ago

Both my loan officer and support staff were excellent, knowledgeable, patient and professional. I was surprised at how easy and convenient they made everything for me. 

Business response:

Thank you for your feedback! We appreciate your support, Madena. -AS 

Kelley A's profile image
Kelley A 
3 years ago

Jen was super nice and supportive. I was informed the entire process 

Business response:

Thank you for taking the time to share your experience, Kelley. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Jenny's profile image
Jenny 
3 years ago

Was just barely approved, but based on my experience thus far they are very responsive and easy to work with. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Lacairla T's profile image
Lacairla T 
3 years ago

This was my first time working with them. Sundae was very knowledgeable, thorough, and brief with getting my loan application processed and approved. 

Business response:

We love hearing about your experience. Thank you for the feedback, Lacairla. -AS 

Tracy T's profile image
Tracy T 
3 years ago

Brent and staff amazing, work quickly! Everyone very helpful even if thry are not your agent they take the time to answer questions and assist in every way they can. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -A 

Donna Y's profile image
Donna Y 
3 years ago

Outstanding. Nidia is very knowledgeable. Explains things to my understanding. Second time using One Main Financial. 

Business response:

Thank you for your feedback! We appreciate your support, Donna. -AS 

JJJJJ's profile image
JJJJJ 
3 years ago

I was pre approved for 10,000 at 16% interest. As this is lower interest than my credit cards, and would combine all of my credit card debt, i figured id give it a shot. After filling out the application i was sent an email stating i was approved for $10,000 at 16% interest, pending verification of my income and identity. So I submitted both of those things. Next day a woman calls asking for more verfication, so i give it to her. She says she'll call back by end of business day, never calls. Calls me 3 days later asking why ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Kenny M's profile image
Kenny M 
3 years ago

This company or is the worst I took out a loan with them And try to settle for what was left with that once I trade my car in the agent to answer the phone lied to my face and told me that they can't except a 8k settlement for a loan with 10k left on it stating it was based on the type of loan never in my line have I been so anger editing by a supposed business I want something done ASAP I would rather default on the Loan entirely or take them to court then be treated like this I have never heard of a loan that cannot be set... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Richard D's profile image
Richard D 
3 years ago

This is a discrimination complaint. From the beginning of the process I was talk to rudely and unprofessionally. I was told to upload documents (Documents uploaded while speaking with Misty) When calling Misty back to close. She answered the phone as if she was irritated. She said she would send text today to close. Never received text. Called Misty back, Quintin answers and say Misty is on lunch towards the end of the day. I said ok, left a message. Never received a call. So I called back again, asked for Misty; Quintin sta... read more

Business response:

Hi Richard, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com