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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very polite and helped make sure I was able to get what I needed done!
Business response:
Thank you for your feedback! We appreciate your support, Kyleigh. -AS
Carrie was great in helping me get what I needed .
Business response:
Thank you for your feedback! We appreciate your support, Katy. -AS
Excellent, prompt, very professional. But best of all, empathetic. So grateful for this help. Thank you.!
Business response:
Thank you for your feedback! We appreciate your support, Anne. -AS
Lack of communication and running my credit without my consent, ruined my chances of getting a loan with another company. Don't make contact with this company because they will screw everything up for you. My loan was for my wedding. Thank you OneMain for making my wedding impossible.
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
On or near January 22, 2020 I called OneMain to inquire about getting a lower monthly payment on a current loan in good standing with OneMain Financial. I recall a fairly pleasant conversation with a representative named Roosevelt. He had a distinctly pleasant disposition and displayed professionalism, yet I believe that some of the things he communicated could have been clearer and/or more precise. I specifically asked about having my current loan refinanced after having been a loan holder for a few months. I recall him say... read more
Business response:
Hi Clarence, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Terrible business! I got approved for the.loan waited all day to get money but never got a confirmation message. I did the loan through Experian online, so I finally call at the end of day and they said no they wouldn't approve me because of the pandemic i had my business go under and am now trying to get bk up and running so need the loan. She said no she wouldn't help me! I was approved for loan but now I'm not? My credit is good I just need this to get bk on with my business. She wont so waited all day had to call them to... read more
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
All my experiences with the Elkhart office have been highly satisfactory. The personnel are efficient, pleasant, and fully knowledgeable concerning the product and your options. They are able to answer any questions you may have and I've never had any problems dealing with them.
Business response:
Hi Gary, Thank you for your feedback! We appreciate your support. -AS
I've had no issues with onemain, they've been great up until we received a letter from the insurance company stating that we had been overcharged on the involuntary unemployment insurance. We were refunded a small portion of that amount and the difference, which was a huge amount wasn't! They decided to put that money that we had been overcharged, towards our principal balance! When I called and asked why wasn't money returned to us, they advised it was their policy! Really? I believe if a customer was overcharged and money ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Excellent experience, very friendly staff, very easy process. Completed in two days
Business response:
Hi Cindy, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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