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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Shannon A's profile image
Shannon A 
3 years ago

I needed 1500 to fix my 2017 car. I paid 14000 for it. Brand new, I got a good deal. Turbo went so I had to fix it. I went online to this company, they said we will pay the car off and give you 1400 extra so it was around 10000 I financed, So with interest maybe around 12 thousand. 19000 dollars!!! That's how much they charged me and I was NEVER told that. The "office person" said I can promise you I told you. I said I can promise you you did not!!! I NEVER in a million years would take out a BIGGER loan on a 4 year old car ... read more

Business response:

Hi Shannon, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Christie D's profile image
Christie D 
3 years ago

If i could give negative stars i would give them negative 5 stars. I got a personal loan from one main in october of 2019 for 8700 to pay for airfare to mine and my husbands wedding in Guam. I've been paying on this loan for almost 2 years and you know how much i still owe on it ?? Also i pay over 300 a month. I still owe 8300!!! How is this even possible so only a couple dollars a month is going to the principal. If my husband and i were better informed and not rushed through signing we would never have agreed to this loan.... read more

Business response:

Hi Christie, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

John G's profile image
John G 
3 years ago

They take advantage of people trying to get out of debt by charging by charging them 8.52$ per day for a loan. And you end up paying so much interest each month it isn't right. So for others out there take it from me consider other options before giving One main Financial your money !!! There not there to help there there to take as much of your money as they can . 

Business response:

Hi John, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Dani1983's profile image
Dani1983 
3 years ago

I have insurance for my loan, lost my job was approved for PUA but the insurance from omf denied my claim. The insurance made my monthly bill significantly higher when I asked them to remove it bc it was of no help to me they told me my monthly bill would remain the same. These people are crooks and rude. If you're 2 days late they will call you multiple times a day, and your job. My husband was written up from their repetitive phone calls. Not worth whatever you need the money for. Plus I'm paying 8 grand over what I borrow... read more

Business response:

Hi, Danielle. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Willie W's profile image
Willie W 
3 years ago

The young lady that waited on me had a great personality and that made me feel good, 

Business response:

Hi Willie, thank you for your feedback. We appreciate your support. -AS 

Oppie S's profile image
Oppie S 
3 years ago

Everything was great and excellent customer service will be using them again in the future 

Business response:

Hi Oppie, thank you for your feedback! We appreciate your support. -AS 

Tammy G's profile image
Tammy G 
3 years ago

Stay away from this company.dont recommend any go therr.they harass you.threaten to take ya court.not willing to help stay away from they they are the worst people rude to ya 

Business response:

Hi Tammy, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Austin V's profile image
Austin V 
3 years ago

Great service ! Loan process sress free. Online access to account to pay and review loan easy to use. I highly recommend OneMain Financial Group. 

Business response:

Thank you for taking the time to share your experience, Austin. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Glenn M's profile image
Glenn M 
3 years ago

One financial place to go because when everybody said no one financial said yes they were fast cure courteous and respectful and when they said they were going to call a golden Alton 

Business response:

Hi Glenn, thank you for your feedback. We appreciate your support. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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