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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was approved for a loan. Called back on a Thursday was told they needed one more copy of paperworK. Called back Thursday no return call. Called back Friday said they would call back. No call. Called back Monday 4 times and finally spoke to my loan person but 3 people were working on the loan I was told. Was told they returned my call on Friday which they did not. Have my phone records to prove that. Monday was told the loan time was up they had to re do the loan then called and said we were denied! Horrible company incompe... read more
Business response:
Hi Rachel, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
If I could give zero stars, I would. This company is completely bogus. I've paid back over $1,000 of a $5,000 loan and still owe over $5,000. I've never been late and my balance isn't going down. This company takes absolute advantage of people. Every chance I get, I'm going to let others know to stay FAR away from One Main Financial regardless of their financial situation. Never again...
Business response:
Hi Tamara, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I was on a covid19 leave from work and applied for unemployment because I missed 2 weeks of work. I called in and asked to have my payment pushed out because I had no funds. I was offered a deferment to pay part of my payment and then defer the rest. I set up a payment for the amount on the 25th for around 109. Well on the 17th I get a 36.00 NSF fee due to no funds in my account when a payment tried to get pulled. I call in and it was a mistake on their end where the payment wasn't canceled for the automatic payment. Then I ... read more
Business response:
Hi Kelly, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
At the beginning of the year I was contacted by the manager (Michael) at the One Main Office on Stage Rd. in ********* TN. I was told I had accumulated 135.00$ in late fees. I have automatic draft which I setup to come out my account before my payment was due so I definitely had a problem with the 15.00$ a month late fee accumulating 135.00$. After talking the to manager, I paid the 135.00$ that I didn't agree with and continued with my automatic draft. This month, May, I review my online account again and the late fees have... read more
Business response:
Hi Carolyn, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Great experience went through loan great people working prescott valley
Business response:
Hi David, thank you for your feedback! We appreciate your support. -AS
Very smooth transaction. Pleasant agent as well. Doing business with OneMain Financial was a pleasure indeed. My agent Oscor was awesome
Business response:
Hi Betty, thank you for your feedback and for being a customer. -AS
Excellent customer service! Answered every question and explained each document. Highly recommend.
Business response:
Hi Tasha, we love hearing about your experience. Thank you for the feedback.-AS
Very appreciative of someone actually trying to help consolidate debt, without actually trying to take you to the cleaners. Will recommend you to anyone who needs a loan.
Business response:
Hi Ricky, thank you for your feedback! We appreciate your support. -AS
When applied through their website I was pre approved for 9600 unsecured loan. After submitting all the documents the company asked for I was approved for 7200 unsecured. The gentleman said we are ready to sign papers. When I said ok, he then so something is wrong I need to resubmit to corporate. He then came back with an approval for 1500 dollars. I spoke with the corporate office and they want my business tax returns, which is illegal. My business is a corporation with separate taxes, it has nothing to do with my personal ... read more
Business response:
Hi Doug, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance.-AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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