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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Amanda K's profile image
Amanda K 
3 years ago

The loan advisor would not call me back even after promising to countless times. I had to call several times to get one question answered. At every conversation the information was changed or the requested information to finalize a lain was changed. They cannot get their facts straight run your information and promise you an amount and keep reducing that amount through the process regardless of paperwork you provide. They work more like a scam than a financial institute. It was completely unprofessional at every turn 

Business response:

Hi Amanda, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Kent C's profile image
Kent C 
3 years ago

OneMain cannot find my car's title for registration . I refinanced my 2015 Nissan Altima, originally bought in California in January 2016, financed with Ally, with OneMain.We now live in **********, Alabama, and CANNOT register my vehicle in Alabama (2 more years till it is paid off). **********, Alabama Probate Court requires a faxed copy of the vehicle title to register my vehicle. Consequently, I cannot legally drive it, leaving my wife and I with only one car. It has stressed me for months and has negatively affected m... read more

Business response:

Hi Kent, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Jaycee's profile image
Jaycee 
3 years ago

One Main was very prompt and fast with getting my loan approved. My representative who assisted me was professional and had the best personality. My loan was approved expeditiously and I was grateful. Thank you One Mainð??ð?¾ 

Business response:

Hi Jeanette, thank you for your feedback and for being a customer. -AS 

Tracy L's profile image
Tracy L 
3 years ago

They sell your info. Its against the law in calif. 

Business response:

Hi Tracy, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Matthew F's profile image
Matthew F 
3 years ago

Mike was great to do business with very helpful and understanding of my schedule I work nightshift thank you guys 

Business response:

Hi Matthew, thank you for your feedback. We appreciate your support.-AS 

Patricia B's profile image
Patricia B 
3 years ago

Everyone was so nice and helpful. I would recommend one main financial to anyone for their loan needs 

Business response:

Hi Patricia, thank you for your feedback and for being a customer. -AS 

Tee's profile image
3 years ago

Was told that I would get approved after giving all of my personal information, once the loan agent sent it up to their headquarters got denied. The agent never told me why, was just instructed that i would get a letter in 30 days. I want my information removed. They are misleading since I got a pre-approved... This bank needs to be sued. I personally believe they are discriminating ..They deserve a negative star. I wish I would've read these BBB reports before I gave out my information. 

Business response:

Hi Talesia, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

KN's profile image
3 years ago

I went to One Main Financial to help consolidate my bills after being robbed and injured in my home. I did get a loan from them however two of the vendors claimed that the checks I used to pay my account weren't valid and they were returned to One Main as unable to process. This has caused extreme harm to my credit. The first vendor issue was resolved after One Main ensuring that the vendor took the money and processed the money. After months of being passed around, One Main finally admitted that the check wasn't cashed and ... read more

Business response:

Hi Kia, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Cesar A's profile image
Cesar A 
3 years ago

I am so disappointed of OneMain loan. I asked for an small amount using one of my vehicles and they said they have nothing for me right now. I'm still paying on big loan with collateral and when I finish paying I will never used them again. Yesterday I gave them a 10 score on everything, but now imm la I regret doing it. I'm not afraid to ket them know who I am. I feel bad for some workers in the Asheboro branch. Thanks for everything Michelle ******* you're the best. Good bye my friend. Sincerely: Cesar........ they know wh... read more

Business response:

Hi Cesar, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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