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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bunch of uneducated hard headed pencil pushers that know nothing about financials. I requested a loan because I received an offer form them and I though nothing of it till the process came in. If they say thy call you back they won't. Had to call back multiple times to follow up. They do not know what documents they want. Every time I called to check to see why my application is not processed they asked for something else they did not mention before. They do not know anything about taxes or how income can be verified and wor... read more
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Overall my experience was good. The application was easy and it came back saying I was approved for $7500.00. So I thought great and was contacted by a rep to complete my application. What I did not know was that the approval amount I received online was not true. After the final process I was only approved 1500.00 not the 7500 that was initially stated. I understood why I only qualified for 1500. I did not read the fine print online. That is my only complaint. When I went into the office to sign the paperwork the rep was aw... read more
Business response:
Hi Herbert, Thank you for your feedback. We appreciate your support. -AS
All around good experience. Did not get what I was expecting but they did help me with a smaller loan. Friendly and fast .
Business response:
Thank you for your kind words. We are delighted to read your review, Sherry. -AS
System is incredibly incompetent at best. Unethical and possibly criminal at worst. Both web site and statements say bill is due even though you've paid already. First time I double paid and fought for refund. Now statement says I'm due even though the same statement has my payment on it. Misleading into double payments. Also opens up being labeled as 'late' and fighting against penalties. Complained to company ant told it's my problem to know what's happening even though they're telling me it's due. Terrible terrible mislea... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The Team was great ð??ð?¾ I was about to come in and sign documents and get back to work. Great Job
Business response:
Hi Kenneth, We love hearing about your experience. Thank you for the feedback. -AS
Very easy to work with, no pressure experience, and will get you what you need
Business response:
Thank you for taking the time to share your experience, Kate. We appreciate your feedback! It's what helps us do our jobs better. -AS
I got my loan thru the mt. vernon office and had a great experience. China was very helpful and knowledgable. She has a great personality
Business response:
We love hearing about your experience. Thank you for the feedback, Bruce. -AS
Great experience. Brenda was wonderful to work with. Very professional, explained everything fully, answered all my questions. Very pleasant atmosphere at the office. The entire office staff was courteous and helpful. Fast and efficient.
Business response:
We love hearing about your experience. Thank you for the feedback, Cindy. -AS
I got a pre-approved loan offer from them thru credit karma so I decided to apply. The process took two days total. Very easy process I went into the local branch to finish the paperwork and was told the funds would be deposited the next day into my checking account. This was about 330pm and about 800am the next morning the funds were in my account. I have nothing but good things to say about one main financial.
Business response:
Thank you for taking the time to share your experience, Daniel. We appreciate your feedback! It's what helps us do our jobs better. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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