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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Upset's profile image
Upset 
3 years ago

MY loan had to be cut 300 dollars bc the employee I worked with to do my loan wrote down the wrong information on my mileage..stating I had given her wrong information..ai could if let that slip to being my error.(which I knew it was not..I know the mileage on my own car).except when I closed she couldn't find my stuff in the computer..BC she had even put my social in wrong...she played it off as no big deal but bc if her descripencies.. I had to be cut short on a loan for the money I needed..and she had me in the office for... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Regine's profile image
Regine 
3 years ago

I have a loan through one main. Every month I make payments. One main keep saying I never made payments. I make payments to head office of one main. I receipt to show I had made payments. 

Business response:

We would like to discuss these concerns with you, Regine. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Jeremy S's profile image
Jeremy S 
3 years ago

Up until this morning I would have given OMF a 5 star review. I have been a customer since 2015 and they have always been helpful and accommodating. I have a loan with them which is secured by my car. As I said, I have been with them for a few years. My latest loan is a refi from my last one and I hit the 12 month mark today. No missed payments, paid by the due date, each and every month. I few months ago, my car started to go wrong, slipping gears, overheating, battery draining flat, etc. Then a couple of weeks a go it st... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Damien T's profile image
Damien T 
3 years ago

STEER CLEAR OF THIS COMPANY!!!!!!! I dont know if theyre selling information, discriminating or what- but like many black folks in this thread ive experienced the same issues of shady situations. I applied for a 4000 loan was preapproved for it and was made to jump through hoop after hoop over the course of a week. I had to furnish proof of income, proof of residence, and id- got that done and documents sat in so called review for 5 days...calling the office multiple times a day- n oone EVER picked up the phone. To get them ... read more

Business response:

We take matters of discrimination and fair lending seriously. Our policy is to make financial products available to qualified applicants without regard to race or any other protected characteristic. We only share consumer information in accordance with our privacy notice, which is provided to all applicants and is available on our website. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's ... read more

Tammy C's profile image
Tammy C 
3 years ago

I just wanted to check into a possible loan and start it I did not want it and main one continuously contact me when I continuously contact me when I express that I didn't want to get a loan f I r sure yet after the fact I found out they did a hard inquiry On my credit and when I decided I did not want their losn and when I decided I did not want they are putting a bad mark on my credit because I didn't want their loan are as if they didn't give the loan to me. 

Business response:

Hi Tammy. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Daisy D's profile image
Daisy D 
3 years ago

Don't bother with this company. Their interest rates are ridiculously high and they get you by telling you that you are preapproved only to deny you later. They should stop sending offers of approval in the mail if they are not true. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Eric V's profile image
Eric V 
3 years ago

Today I received junk mail from One Main Financial and I do not want it. 

Business response:

Hello Eric, we're happy to adjust your contact preferences. Please email us at *********@omf.com with your full name and mailing address so that we may grant your request. -AS 

Sandra W's profile image
Sandra W 
3 years ago

I love getting loans from them because they are always friendly and help me get the money I need it when I need it and fast. Thank you One Main. 

Business response:

We love hearing about your experience. Thank you for the feedback, Sandra. -AS 

Milt W's profile image
Milt W 
3 years ago

MY FIRST PAYMENT WAS 261.96 JUNE 18 IT WAS FIRST SET-UP BANK DIRECT PAYMENT, I WENT TO ONEMAIN AND TOLD THEM TO CANCEAL INS AN DIRECT BANK PAYMENT, WILL COME AND MAKE PAYMENT MY SELF, I WAS SETTING UP FOR ANOTHER BANK, WHICH I HAD. SO I SIGNED PAPER WITH SECRETARY ON DUTY AND LEFT, I MADE PAYMENT OF 261.96 FROM OLD BANK THAT I STILL HAD OVER 300 DOLLARS IN, I CALLED ONE MAIN TO SEE IF THEY RECIEVED CHECK, SEC, SAID YES. THAT WAS THE 14 OF JUNE. SO ON ABOUT ON JUNE 19 I GOT LETTER FROM BANK THAT ONE MAIN APLLIED FOR 195.00 WH... read more

Business response:

We would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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