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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy and fast process. The ladies in the office were friendly, expeditious, and informative!
Business response:
Thank you for your feedback. We appreciate your support, Stacy. -AS
I applied for a loan and was approved. I had to constantly call One Main to complete the process. Every time I called I was told the Representative in charge of my case would call me back. Rarely did. I provided all necessary documents they asked for but between submitting documents and calling them to make sure they received everything this process took a month. When I reached out to them today I was told my application time out, and they were now declining my application. They had me jumping through hopes for a month, and ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I was treated with utmost respect. I got a fair interest rate and a payment that I can afford. The One Main team over in ********** Ga. were great to work with. I look forward to doing business with them for many years to come.
Business response:
Hi Rhonda, thank you for your feedback! We appreciate your support. -AS
Process was simple . Except I had to keep calling the location to finish the process when I finally got approved and they were going to buy out cash 1 loan so I can have one payment and relief . On 6/30/2021 loan was processed . On 7/1 check was sent to cash 1 as verified by the One Main representative . It is now 7/9/2021 and Cash 1 withdrew a payment from my account . So much for some relief . I contact one main they say cash 1 likes to hold on to checks to accrue interest . I call Cash 1 they verify they haven't received ... read more
Business response:
Hi Daisy, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I feel Discriminated against because of my race and victim of their Predatory lending practices. Credit scores between 680-720 and an interest rate of 27% do not make sense at all.
Business response:
We take matters of discrimination and fair lending seriously. Our policy is to never make loan decisions based off any protected basis. There are several considerations that factor into our interest rates, including ability to meet our credit standards, which includes things like credit history and income after monthly expenses. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive O... read more
Very friendly and so easy to work with for obtaining a loan. I would refer One Main Financial to all my friends and family members. They will be delighted. Thank you once again for your help.
Business response:
We love hearing about your experience. Thank you for the feedback, Janine. -AS
It was a simple process, money deposited next day in my bank account.
Business response:
Hi Desiree, thank you for your feedback and for being a customer. -AS
I was approved online for a loan and Shelby, and Sarah, kept asking to upload paystubs saying it was unreadable for 4 days. For my loan to be approved I called and Shelby did not want to do continue with my loan even though I was approved. She threw her kids in my face on the phone asking if I was going to pay for babysitting charges after 5pm but yet she was still there at the office doing business, Her ethics and customer relation skills needs to be worked on. I drove 2 hours to the Farmington office yet to be told to leav... read more
Business response:
We take matters of discrimination and fair lending seriously. Our policy is to make financial products available to qualified applicants without regard to race or any other protected characteristic. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Very helpful and really fast. We truly appreciate all you did.
Business response:
Hi Janet, thank you for your feedback. We appreciate your support. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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