OneMain Financial

Sebrinia D 

on BBB

3 years ago

Heather was very polite and knowledgeable about my account and what could be offered by One Main. I appreciate the time and effort she put into explaining my options and going over everything until I was satisfied I was doing and choosing the right option for me. 

John G 

on BBB

3 years ago

Easy fast and did what he said he was going to do honest deal 

Nigel A 

on BBB

3 years ago

Pam was awesome ! She helped me through a time of need and assisted me in anyway she could. I look forward to working with OneMain again in the future. Pam has a lot to do with that decision . Thanks to Pam for being and awesome person with outstanding consumer service ! 

Susan N 

on BBB

3 years ago

Was this a bait and switch? We went for a loan for a certain amount of $$. Got all documentation necessary. Jumped through the hoops with legal docs, finances, etc, even had appropriate collateral. They even took pics of collateral! Said we were a go for the amount requested. Started filling out their forms and changing legal docs, etc, and then suddenly we saw we were only getting a fraction of what we had requested and told we could get. Told them that wasn't right. Our agent who helped us was wonderful and was definitely ... read more

Yvette M 

on BBB

3 years ago

This company will steal your money they will say they will work with you but then will run your bank account dry and then tell you they didn't do that and then do it again every single month they ever said they would work with.. 

Marisol M 

on BBB

3 years ago

If I could give 10 stars I would. Awesome customer service, friendly staff, quick approval, easy process. Everything was done via phone and I only had to go last day to sign and finalize. The money was deposited in my bank the following week. Ingrid and Bryan are amazing, really went the extra mile to help me out and make things easier. Awesome experience! Thank you so much! :) 

Ross W 

on BBB

3 years ago

I have actually had a pretty experience with the company in the beginning. I managed to secure 2 loans with them without much trouble. It was when I started paying off the loan ahead of schedule that the customer service went south. Then I looked on the home page and it said I did not have an upcoming payment on the 4th because I had made a large payment (18x the amount due on the 4th) on the 2nd. But, voila, they deduct the regular monthly payment as if I had not made a payment. And on top of that I reduced my loan amount b... read more

Lisa D 

on BBB

3 years ago

Yes, OneMain had to have alot of information from me but i understand. The way the world is these days with scams, people needing money that OneMain has to protect themselves. My experience made me anxious at times it all worked out and i did receive my loan. 

Judy S 

on BBB

3 years ago

The loan officer was extremely helpful and competent. Process was completed quickly to get the needed funds without a lot of extra paperwork. I do not know how she spells her name, Cheryl? Sheryl? Shurl? Anyway, she does a good job for you. She's a keeper!