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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the worst experience with One Main Financial ***** AZ with Ashlie. This woman told me my loan was approved had me go express my car title, send her pictures of my car, my bank information, verification of income. And then I was told my credit report would not pull up. I spent 2 weeks thinking my credit would not pull up talking to this lier daily. I finally said I would go into the main office. She said let me check with my manager. Came back to the phone and said yes thats perfect go to ******** branch have them pull ... read more
Business response:
Hi Viva, We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Has anyone ever wondered why the monthly cost of insurance is not indicated anywhere on their bill? The One Main bill only shows you the total monthly payment, and breaks it down into principal and interest. It shows the new balance, but I don't see the amount allocated to the insurance payment. Are we to assume that it is taken from the principal part of the bill? So that what you are paying in principal is actually even less than the tiny bit that goes to it?
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Scam, I went to the branch sign all the paper works, fix rate, three years to pay, after a year I request the copy of my original sign document and denied, they said never exist and send me a new copy of the contract with five years to pay .they change my contract and without letting me know and claiming I e- sign which I never done, hoping to any lawyer or representative on my states will help me investigate what is going on.
Business response:
Hi Elizabeth, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Nothing advised I needed to have a car title to use as collateral to obtain loan. Had I read that ANYWHERE I would not have even bothered because I do not have a paid off car. I just bought a new car.
Business response:
Hi Jennifer, We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Predatory loans who do not uphold their agreement. I purchased unemployment insurance in case I lost my job. I paid extra for this service as I was aggressively unsold by the representative. Then coronavirus happened and they only assisted for about 3 payments before they found some bs reason to exploit me. Keep in mind they have the title to my vehicle. As I totaled my vehicle and had zero missed payments in the 2 and a half years. They reported me late and have missed a payment totally crushing my credit score as this is t... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Great people to do business with. Thought full, respectful and very helpful. No hidden figures, everything is up front. I am very great full for their help.
Business response:
Hi Lynn, Thank you for your feedback! We appreciate your support. -AS
Even though I haven't retrieved my loan yet, OVERALL MY EXPERIENCE IS EXCELLENT. LAKEISHA ********
Business response:
Thank you for your feedback, Lakeisha! We appreciate your support. -AS
They were straight forward with all qualifications and were quick with my process... Thanks to OneMain Financial
Business response:
Hello Anthony, thank you for your feedback! We appreciate your support. -AS
The representative was very courteous and knowledgeable. She took the time to answer all questions in a timely manner. I highly recommend them to others looking for financial assistance.
Business response:
Thank you for your feedback! We appreciate your support. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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