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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
READ YOUR CONTRACT!!! I REPEAT... READ YOUR CONTRACT!!! THEY WILL VERBALLY TELL YOU ONE THING BUT THE CONTRACT WILL SAY SOMETHING DIFFERENT. Here's what happened to me. On 12/27/21 I was approved for a $6000 loan but I only accepted $1500(I didn't want to get in over my head). My first payment for this loan was going to be due on 2/1/22 in the amount of $72.79. However, on 1/14/22 I decided I needed a little bit more cash so I decided to call and see if I could get an additional $2500 added to my original loan. They said sur... read more
Business response:
Hi Darren, We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
one main was polite gave us our loan we have no problems talk us through the process great job
Business response:
Hi Dorothea! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
I had a loan with One Main Financial, **** ****** GA. During the loan process, they were great, very polite. However., once the payments started they turned into loan sharks, if you are one day late they start calling and threatening, I paid this account off in FULL January 31, 2022, and I am STILL waiting for my title. I called yesterday asking where my title is and all I got was rude service....DO not use them! High-interest loans will cost you too much, not to mention the rude customer service!
Business response:
Hello Jerry. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Great customer service and support. I can always count on you for emergency situations and for that I thank you.
Business response:
Thank you for your feedback, Virginia! We appreciate your support. -AS
They helped us tremendously by giving us another loan! Made it easier to finish making plans to go watch our son swim for Team Wisconsin at the 2022 SO USA games in Orlando! Thank you!
Business response:
Hi Ronald! We love hearing about your experience. Thank you for the feedback. -AS
I approached OneMain after losing my job. received a letter from OneMain stating that I was approved for a reduced payment and that my first payment would be in March 2022. OneMAIN deducted from my checking account without authorization. My account now has a negative balance due to this non authorized transaction which also amounted to a NSF fee. I also stopped Auto-Payments last month when I notified OneMain that I was no longer employed! I did not authorize Auto-Payments or this Payment!!!! This is unacceptable- I expect t... read more
Business response:
Hello Bridget. We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I signed up for one main Financials brightway credit card and it has been disappointing at best. After I got the card I tried to sign up for their app. Apparently when I was younger I applied for a one main product but never went through with it. Well this created an account with them and now I can't sign into their web services Or app as I don't know what that account info is. On top of this when I call to use the phone payment system it's down have the time. I have called customer service multiple times to try and make a p... read more
Business response:
This isn't the experience we'd like for you. Please call Card Services at X-XXX-XXX-XXXX so that we may assist you. Thanks. -AS
Worst experience when I took out a added loan . I called to make a payment after calling the 1800 number to see why they didn't take my January payment out of my account because it had been over a week and they told me they could not find the checking account. I called the branch in my city to make it right explaining the above. I was told I did not have a payment due because they just closed on my new loan and it was all rolled together. They then said no payment due till March . I still went ahead and paid 200 on my loan. ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Excellent service. Tasha was superb. The process was effortless. Thanks
Business response:
We love hearing about your experience. Thank you for the feedback. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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