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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place has always been helpful. They're the best always.
Business response:
Hi Linda! Putting customers first is what we're all about. Thanks for the positive feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
Smooth process. Very professional and friendly staff. We only just took out our loan so we will see how it goes. Thank you for the help!
Business response:
Hi Amanda. Thank you for your kind words. Every step counts and leads to better financial health. We're proud to be on the journey with you. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
This company is such a ripoff, I don't see how they are allowed to be in business. I paid my account in full of $14K+ before my next payment was due. My account reflected that I owed $0 for 2 full weeks and then all of a sudden its showing that I owe another $300+. No one wants to own up to the fact that the system is flawed and that the company is screwing people. How do I owe money when my account reflected a zero balance owed and due? Plus they sent out 2 emails stating that my account was paid in full. How do you send re... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The staff at One Main Financial Group were very professional and courteous. I got a second chance at life thanks to the work they put in to get me approved. I recommend this company to anyone who want to straighten out their lives.
Business response:
Hi Walter! We love hearing about your experience. Thank you for the feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
Great experience. Quick, easy, professional, from start to finish. Steve ******* was very helpful, explained everything. I would recommend One Main to anyone facing financial challenges.
Business response:
Hi Cynthia! We love hearing about your experience. Thank you for the feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
I have had a number of loans processed through One Main Financial and I have yet to be disappointed. They are extremely helpful, understanding and efficient. No question is ever left unanswered and I would recommend them to anyone in need of cash fast. Simply said, they're like a friend in need, indeed!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
I thought everyone in there was very professional. I did not have to wait long since I went on my lunch break, The Customer Representative that helped me was Gail. She explained everything step by step. I would recommend other people to get a loan there and I will again as well. My overall experience I would rate them a 5 all the way.
Business response:
Hello Kimberly! Thank you for your feedback! We appreciate your support. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
I am very dissatisfied with my service. I had a loan about 6 years ago that got charged off - I paid the loan off via a settlement thru the collection agency. It shows on my credit report that it is paid in full for less than the balance. I know I made a mistake but had lost my job back then. Fast forward to now - I applied for a loan with my husband - got denied instantly by the system because I was on it -it said I had a charge off. I tried calling several numbers and no help at all - no one knows if there is anyway to fix... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The easiest loan we ever incountered, fast friendly and efficient. The representative that helped us Abi, was very knowledgeable and quick to the point on all transaction.
Business response:
Hi Christine! Thank you for your feedback! We appreciate your support. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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