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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Tyrees H's profile image
Tyrees H 
2 years ago

I've only had this car for 2 months and the card was locked due to suspicious activity I've been calling every day for a month now and no one can help. They keep saying I should receive something in the mail to unlock my card but nonthing has came it's been a month my card has been locked and nonthing no help at all. Im closing this credit card beware this credit card is a scam. I strongly advise against getting this card. 

Business response:

This isn't the experience we'd like for you. Please call Card Services at X-XXX-XXX-XXXX so that we may assist you. Thanks. -AS 

Mitchell M's profile image
Mitchell M 
2 years ago

Quick response, helpful knowledgeable people, makes you feel very comfortable 

Business response:

Hi Mitchell! We love hearing about your experience. Thank you for the feedback. -AS 

Mikayla L's profile image
Mikayla L 
2 years ago

The ********** location is an absolute joke. Absolutely DO NOT recommend doing business with that branch, personally. Very predatory, and the loan process felt rushed and uneducated. Rushed into signing everything we weren't even sure about, when we were told we were approved for so much but then the amount was cut down drastically, we were trying to say no but felt strong armed to take out the loan. Covid hit, as well as a pregnancy and we did start to struggle a little bit, but when they would call and harass us multiple t... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Mary F's profile image
Mary F 
2 years ago

Everything was great best way to borrow done very personal had a great experience would recommend to anyone who wants to get a loan fast and with great personal care 

Business response:

Hi Mary! We love hearing about your experience. Thank you for the feedback. -AS 

Dakota T's profile image
Dakota T 
2 years ago

Irene was awesome! Loved working with her and she saved us money! 

Business response:

Hi Dakota! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Excle B's profile image
Excle B 
2 years ago

So far so good you guys was fast giving the money that I need it and I love that so there anybody out there that has okay credit good credit they even say bad credit please apply this is a great company to deal with I love 

Business response:

Hi Excle! Thank you for your feedback! We appreciate your support. -AS 

Phyllis S's profile image
Phyllis S 
2 years ago

I don't appreciate being lied to .I asked a question several times and was told one thing but later discovered I had been lied to.Plus I has another costumer's copies of their information in my file when I got home so I am wondering who has copies of my information.I am very upset.Tried to work this out with but with no satisfaction. 

Business response:

We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Justine V's profile image
Justine V 
2 years ago

RUDE. DISRESPECTFUL. POSSIBLY SCAM PRACTIVES I APPLIED FOR A LOAN WITH THEM ONLINE. WHEN I FINALLY GOT TO TALK TO SOMEONE AFTER BEING TOLD THEY ARE TOO BUSY. HE DIDN'T HAVE ANY OF THE INFORMATION I PROVIDED AT TIME OF APPLICATION BUT HAD OLD INFORMATION FROM A COUPLE YEARS AGO. DID NOT REVIEW ANYTHING I PROVIDED AND WHEN I ASKED FOR A MANAGER. THE MANAGER TOLD ME HOW HE HAD TO STEP OUT OF AN INTERVIEW TO TALK TO ME. THE MANAGER WAS RUDE AS I WAS TRYING TO TELL HIM WHAT HAPPENED WITH THE FIRST PERSON AND TOLD ME THEY DON'T HA... read more

Business response:

Hi Justine. We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Michele M's profile image
Michele M 
2 years ago

One main financial is a predatory lender. I have had a loan from them that I desperately needed and appreciated at the time to replace the transmission on my car. However I have paid every payment on time since the inception of the loan. They call me repeatedly wanting to offer me additional money to add onto the loan. Never mind the incessant amount of junk mail from them that shows up offering and trying to persuade me to take out more money. All the while even though my credit score is over 100 points higher than it was w... read more

Business response:

Hi Michele. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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