OneMain Financial

Stephania A 

on BBB

2 years ago

I would never recommend this company, they added on so many premiums that I don't even remember adding myself also I just paid off my full amount from my loan and when they sent the statement it absolutely made no sense I was suppose to get refunded the amounts I paid for my premiums which they stated I did but nobody can explain the breakdown. I spoke to three different reps, the first hung up on me and the other two literally said they don't know how to explain this to me so I was suppose to be transferred to a manger or i... read more

Devona B 

on BBB

2 years ago

This is a terrible credit card company. If you have bad credit you can get approved, but they don't take care of the customers at all. They took a payment off of my debit card, then told me the payment didn't go thru, then when I check my bank I see the payment did. Called back spoke to a supervisor who told me they couldn't see it and there was nothing they could do w/o a statement from my bank. Got them the statement, they confirmed they had it and told me it would be fixed. Almost a month later the payment is still not ap... read more

Moira H 

on BBB

2 years ago

Tasha was very professional, knowledgeable and friendly! She started the process and completed it within 3-4 days. I would recommend working with Tasha at One Main any time! Thank you 

Michelle M 

on BBB

2 years ago

I WILL NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN AND WILL NEVER REFER ANY ONE! STARTED OFF WITH A $2500 LOAN WITH THEM. I WAS IN NEED AND THAT PROCESS WAS EASY. MADE ON TIME PAYMENTS EVERY MONTH. THEN IT WAS BROUGHT TO MY ATTENTION I COULD REFINANCE MY AUTO LOAN AND GET AN ADDITIONAL $1500 ON MY REGULAR LOAN. I WAS TOLD THIS WOULD LOWER MY MONTHLY CAR PAYMENTS AND MY INTREST. I WAS TOLD THIS WOULD BE AN AUTO REFINANCE. OK COOL. COME TO FIND OUT WHEN I WENT TO TRY TO TRADE MY VEHICLE IN I COULDN'T. THE MANAGER AT THE DEA... read more

Mable S 

on BBB

2 years ago

I couldn't ask for more. As usual, you always provide excellent and expeditious service. Very pleased. 

Maureen M 

on BBB

2 years ago

One main got me in a loan 2 years ago. Paid off my car that would have been paid off by now. Securing a loan with a 2005 Hyundai that is worthless. I would have had the title had I not let them pay it off. The loan balance is at least 7000..... The car is worth 500 if I am lucky and not drivable right now as it is too costly to fix and inspect. YET they will not release the title to this car until the loan is paid off.. 41 more months of holding my worthless car hostage. The keep calling me to refinance the loan and then tur... read more

James C 

on BBB

2 years ago

Very happy with one main. Loan agents were very helpful and professional. Great personality *********** Md. Engler rd. office Thank you very much. 

Christina S 

on BBB

2 years ago

I was approved for and received a Brightway Credit Card through OneMain Financial. Prior to my approval I had to fax verification Information to them including a copy of my driver's license, my social security card, a utility bill, and paystub. Eventually, my card arrived and I immediately paid my annual fee through ACH transfer by my bank. Four weeks ago, my card was flagged by an internal department for fraud. Each week I've called requesting information to be told I should have received a letter detailing what was happe... read more

Jack M 

on BBB

2 years ago

The TLDR is that this lender is PREDATORY. My wife and myself applied for a car loan and dealt with OneMain Financial at the XXXXX ********* ******* location in ******** TX. The loan would have been $9000. Our credit is good, and they decided to give us an interest rate of 20% over 42 months. She told us our payments would be $310-$390/month (or somewhere around those numbers). This is completely absurd. They are preying on desperate people during these times when people need more fuel efficient cars to work. If you look u... read more