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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Brenda B's profile image
Brenda B 
2 years ago

My loan processing went very smoothly. My representative was very knowledgeable and polite. I would definitely refer this company any loan services! 

Business response:

Hi Brenda! We love hearing about your experience. Thank you for the feedback. -AS 

Luis M's profile image
Luis M 
2 years ago

Now I recognize I've made some pretty bad decisions financially. Working with OneMain financial is not one of them. I know that when I was younger I was pretty much living off of credit and I really never plan to get injured or get hurt but when I did I kind of lost everything and it ruined my credit. I'm still pretty bad at planning for the future, but I've been able to consolidate my debt twice now using one main financial. Lmao I know I probably shouldn't laugh but in all honesty, I usually make overpayments. It helps me ... read more

Business response:

Hi Luis, Thank you for your feedback! We appreciate your support. Let's keep making progress together. -AS 

Megan B's profile image
Megan B 
2 years ago

Says it's for folks with bad credit. Turned me down after initial approval (that I had first passed on, that was my fault.) If my credit was good enough for approval end of March, why isn't it good now? Misleading advertising 

Business response:

Hi Megan. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance.-AS 

Anita L's profile image
Anita L 
2 years ago

Horrible experience. I was in need of a loan last minute. This company offered me one at the price of refinancing my vehicle with an added $12+k in interest. Against my better judgement I went through with it. I needed the money soon and chose direct deposit to avoid delay but turns out the women assisting me in the process mid-entered my account number. As upsetting as this all was, I decided on day 3 since signing that I would cancel and was told by an "Angela" that I had 7 days to cancel the loan so I did. Turns out that ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Wanda L's profile image
Wanda L 
2 years ago

Excellent wuick service. Unfortunately my bavk was against the wall and needed the money to pay IRS. Reason for this statement. The interest rate is extremely high!!!!. Other than that excellent quick friendly service 

Business response:

Hi Wanda. Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS 

Melissa R's profile image
Melissa R 
2 years ago

I went through Credit Karma to request a personal loan. OneMain Financial came up stating my odds were outstanding to receive a loan of $1500. Unsecured with a certain payment plan listed as well as the APR charged. It stated to click to accept the offer. So I applied. They then came back with an offer of a secured loan of $11,000.00. Which I did not apply for a secured loan nor did I want a secured loan. So they hit my credit with a hard inquiry and refuse to remove the inquiry, when the product they are offering me is not ... read more

Business response:

Hi Melissa, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Kwame W's profile image
Kwame W 
2 years ago

Mr Dave and Mrs Rebecca are the best they make sure you know what you getting into and you don't feel you have to sign. Also when I'm out and about and happen to run into them they always ask me how's things going and never mentions the loan always asking about family and is everything going fine. The interests rates are kinda high but when there's an emergency one main is my go to place thanks 

Business response:

Hi Kwame! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better.-AS 

Freida B's profile image
Freida B 
2 years ago

I did a Car title loan the worst mistake even though i am making my payments i requested to have my due date changed they refuse to do that i was told this type of loan is a daily interest loan and if making payments on different date makes the loan late. I explain why I can't make payment on the date they have chosen It still does not matter. Refusing to work with a client is not what any business should do nor make it harder for a client to be put in a position where your car would be taken if you do not make payment as th... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Heather R's profile image
Heather R 
2 years ago

I am extremely frustrated with One Main Financial. Back in December of 2021 I had an emergency with my pet that left me only able to pay $50 that month toward the loan. I made to sure pay them SOMETHING even if I couldn't afford the entire amount that month When you log in there is a form you can fill out that says you are unable to pay the full amount this month but can going forward. I filled that out several times in December. In January I resumed paying the full monthly amount and have paid the full monthly amount every ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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