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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I thank they are a legal scam lender. They charge high interest rate. They also sent my title an old address. Told me. I can use an affidavit as a title. They sent my title to a former address. I have to pay $55 to PennDot to get my title. Really! They are unorganized. I updated my address 2 yrs ago. I will never ever deal with them again.
Business response:
Hi Denise, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
One Main Financial delivered by being responsive and proactive to my financial needs. The representative who processed my request was professional, patient, and treated me with a "people first " attitude. Her performance = ð??¯+.
Business response:
Hello Julie. Thank you for your feedback! We appreciate your support. Let's keep making progress together. -AS
They know they have you from the get go and have zero interest in your well being. My car I used is worthless and not driveable. It was paid off. They have my title. They refused to help me which only led me to take out more money to get it fixed which turned out to also be a mistake. The only solution they had was to go to one of the dealerships they deal with which only sells lemons with more miles then my own. My stress level is through the roof now. I cannot tell people to stay far enough away from this company. Utilize ... read more
Business response:
Hi Jason. We would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Applied on line, very easy process....received quick response. Christine was exceptional! Very helpful, informative, caring , professional and kind. Would highly recommend Christine and One Main to my family and friends!
Business response:
Hi Patricia, Thank you for your feedback! We appreciate your support. -AS
Excellent people to work with. Very professional, knowledgeable and friendly..
Business response:
Hello Susan, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
A truly remarkable positive experience. My loan adviser walked me thru the process quickly and without drama. All my questions were answered in a knowledgeable way so as to make sure I understood and was happy. I got the loan that I needed, and funds were available the next day! The follow up to the closing of the loan is also a plus. I can honestly say I will be a recurring customer in the future when shopping for a loan. Thanks...
Business response:
Hi Carlos, Thank you for your feedback! We appreciate your support. -AS
My experience was great. My representative was very helpful & explained everything!
Business response:
Hi Latonya, We love hearing about your experience. Thank you for the feedback. -AS
Tyler did a great job getting it all together. Very professional.
Business response:
Hi Beverly, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
Applied online. Was sent an email of approval with different offers. Chose my offer & uploaded the documents & they did a hard pull. They sent me an email saying to call them. So I called & she offered a 60 month loan, when I asked for the 36 mos term on my loan (which was originally offered to me & I chose that one on THIER website) Now they are saying they ONLY HAVE 60 MONTH LOANS & she says she has never heard of. 36 month loan through them & they only offer 60 months!! WHAT?!?! So they dinged my credit with a hard pull b... read more
Business response:
Hi Paul. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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