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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Nancy C's profile image
Nancy C 
2 years ago

The whole process was convenient and easy to complete. Staff are professional and friendly. Interest rates are good. 

Business response:

Nancy, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS 

Rebecca F's profile image
Rebecca F 
2 years ago

Ive always had a good experience working with Lori from the St. Clairsville office. She has always been extremely knowledgeable and friendly. 

Business response:

Hi Rebecca! We love hearing about your experience in St. Clairsville. Thank you for the feedback. We're in your corner. -AS 

Sandy W's profile image
Sandy W 
2 years ago

Beth on Main St in ********* SC is the best 

Business response:

Hi Sandy. We love hearing about your experience in Anderson. Thank you for the feedback. We're in your corner. -AS 

Amparo L's profile image
Amparo L 
2 years ago

Overworked, incompetent employees all around. A secured loan was approved for $5,00.00. I provided all the required paperwork to consolidate two credit cards. At the final stage, the loan officer stated that I had to change my insurance deductibles from Zero Comprehensive and $250 for Collision to $500.00 or up to $1,000.00. They need to learned insurance deductibles to understand what it means. I got so mad that I walked out of the office in ****** ***** in NPR, FL. Now my credit is even lower because of their inquiries. Th... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Elena T's profile image
Elena T 
2 years ago

I DO NOT RECOMMEND THIS COMPANY FOR ANY BUSINESS !!! They are nice to your face, but if you ever run into any kind of life problems and can't pay them, they DON'T CARE. I'm an ICU Nurse and became sick during the middle of the pandemic in 2021, had a very hard time, couldn't pay. They DID NOT work with me or help me. And to top it all off.... they still reported me negatively on all 3 credit reports. Now, I understand I owe a debt. I understand I am fully responsible. But, they claim they will work with you, but turn around ... read more

Business response:

Elena, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Kristen H's profile image
Kristen H 
2 years ago

Great problem solvers! Jerry ****** was very quick to get my loan! 

Business response:

Hi Kristen! We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS 

Timothy W's profile image
Timothy W 
2 years ago

5 star experience, these people were right on time. They had all the answers when the question seemed impossible. 

Business response:

Hi Timothy! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS 

Edward S's profile image
Edward S 
2 years ago

It's a scam I was loan 5000 dollars and I called office in ********* Iowa and at first he said it was 4900 to pay off then he said 5300 dollars and at when I went to look it up online it was 5500 dollars yes it is a scam 

Business response:

Edward, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Tamatha K's profile image
Tamatha K 
2 years ago

Brought all paperwork in, husband had been out sick from work and needed money. Told we were preapproved and only needed title, then his last two paystubs then registration. After all that they turned us down saying we didnt make enough. But yet we did at first 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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