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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**WARNING** PAID IN FULL, NO TITLE! I paid my car off in Jan 2022, and my account was in good standing throughout my business with them. It is now late Jul 2022 and i still do not have my title. One Main Financial dropped the ball in correcting an error that was made at their ******** TX office #4200 formerly on the West end of Westheimer Rd. I completed a change of address about three years prior to my payoff but they sent my release of lien to the DMV with my previous address on it. So, someone else 5 mi away is sitting i... read more
Business response:
Hi Cynthia. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I think One Financial is great. Great Customer Service ,Great Experience and Great Solutions . Zuleyma was brilliant and i'd highly recommend to my family and friends. She deserves a raise if she didn't get one all ready a real asset to this company I'm sure if its is but she made it easy for me and still does not a scam she s worth it and im a happy customer.
Business response:
Hi Romero! We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS
I was real happy with service I received at One Main. Everything went smoothly, when I signed the papers and the money was put into my account.
Business response:
Hi Roxanne! We love hearing about your experience. Thank you for the feedback - we're in your corner. -AS
They give loans at crazy high rates and even after paying the loan for years the balance never went down. I am contacting an attorney as I feel like the loan was predatory and the balance on the loan was inaccurate. Do not get a loan with them!!! In the end it is not worth all the fees and extra interest they charge.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Got a secured loan with them (car is collateral) was told while signing the terms, that I could come back in 4-6 months after to get my car back and make it an unsecured loan. Went back in and was told that I needed to pay $4,000 to get my car off the loan. Now I'm 1 year and 2 month into it, and haven't missed a payment and it's still the same story. I'll be happy once this high interest loan is paid off, because I certainly won't use this company again, and do not recommend them to anyone else.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
the person that i worked with tyler was very helpful and polite
Business response:
Hello Ronald! We love hearing about your experience. Thank you for the feedback - we're in your corner. -AS
They are false advertising loans. Telling potential customers they are already approved and having them come in just to tell them they don't meet all requirements after all. People travel to them sometimes they even have to travel 1hour just to come in. Guess what one main financial group, it's time to retrain and stop wasting peoples time and hard earned money. False advertising is just criminal . It is my opinion that you are a predatory loan company
Business response:
Hello Jennifer. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Lack of communication, i had to call every time i needed an update. They told me i could transfer application to a closer office but then said i couldn't close there...so i had to send it back. Took all of 3 weeks just to finish application even though i sent in ALL documents first day. So many employees seem like they just don't care to work.
Business response:
Caleb, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Jason was awesome! Very friendly & helpful. Thanks OMF for ALWAYS coming through!
Business response:
Hi Foi! We love hearing about your experience. Thank you for the feedback. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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