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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a real pleasure getting a loan with the excellent help from Wincy ********* She's a real asset to your company, and I will recommend her to anyone that I know who needs a fast loan. Wincy is also, a very endearing person, and very efficient. Thank you, Margaret *****
Business response:
Hi Margaret. Thank you for your feedback! We appreciate your support and we're in your corner. -AS
I RECENTLY FILED AN APPLICATION ON LINE FOR A LOAN. I NEVER RECEIVED ANY RESPONSE; SO MY HUSBAND AND I CALLED THE 1-800 NUMBER AND TALKED TO BIANCA. BIANCA STATED THE LOAN WAS NOT COMPLETE; SO WE AGAIN GAVE OUR SOCIAL SECURITY NUMBERS, AND OTHER PERSONAL INFORMATION. BIANCA TOLD OUR WE WERE APPROVED FOR MONEY WITH A CAR FOR COLLATERAL. BIANCA TOLD US WHAT ARE PAYMENTS WOULD BE AND FOR HOW LONG. THE NEXT WEEK WE WERE CONTACTED BY BRANDY AT ONE MAIN IN ************, MS WANTING US TO UPLOAD DOCUMENTS. WE COLLECTED NEEDED DOCUME... read more
Business response:
Lauren, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Smooth processing, good service from my loan processor as we worked through the details made sure we closed and funded on time.
Business response:
Hi Michael! We love hearing about your experience. Thank you for the feedback -- we're in your corner. -AS
I called, wanting to be removed from their mailing list. Was on hold over 8 min. No one ever answered. I hung up.. Tried to opt out via a different number, but they wanted my SS#. No way would I do business with these people.
Business response:
Carol, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I have received a loan from them previously and when I decided to refinance or re-apply for another loan in ***** Hawaii branch, they would play around it. It seems like they don't have any clear communication with one another. I have to continuously call for updates and it seems like they're getting annoyed with me too. I've added a co-signer and sent necessary documents, but still no update at all, you have to initiate the call yourself. I really need the money for medical emergency, but it seems like they're not willing t... read more
Business response:
Hi there Claire. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Everything went through smoothly as far as processing the loan.
Business response:
Hi Derek! We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
They helped me every step of the way by explaining things to me. They took the time to answer all of my questions and they were not in a hurry to get me out of the office. I am very happy that they were able to give me a personal loan. I am glad I went.
Business response:
Hi Mary. Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS
Do not get a loan from this company! I have been a long standing customer and pay my bills on time every month . I paid an extra 600 when I got my tax returns to pay down this debt. I went online and for 3 Months paid what I thought was "extra" payments toward my balance seeing that the balance due read 0.00 for three months . I paid 750 and my balance did not go down because it went to interest . I just wasted 700+ on nothing . I am horrified and so disappointed . i was told i needed to read the fine print ... in these toug... read more
Business response:
Hi Elizabeth. We'd like to learn more to see how we can help. Please send us an email at *********@omf.com and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS
Just got off the phone with Brian in ******* MD. Brace yourself for a long story. I took out a 10k loan last summer. The ACH comes out every month. No problem there. In May my job ended and will not resume until August 15th as I am a teacher and do not get paid during the summer months. But since I bought the insurance I thought I would be ok. I called OneMain right away and they told me that 1) they would take me off of auto pay (which they did not) 2) I had to be in arrears in order to defer. One month later I call the ins... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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