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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have the worse experience with this company. They have called my phone everyday until I have make a payment. After one day of being late they harrass you. And I have ten days grace period. This company is fraudelent my payment day is the 15th of each month now they said I agree that its the 4th of each month I never attest to that. They are not helpful the worse please save yourself a headache. Dont take the benefits either I did everything they ask over three months now they still havent honor it yet I am paying monthly f... read more
Business response:
Toya, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
This organization is not legit! I have realized some time ago that OneMain is over charging me! My apr alone is higher than most consumers in my tax bracket. I've expressed my concern in knowing this. The only option they have is to re finance, except more money in order to get your APR lowered! That does not make sense and it does not help the consumer! It's no way that this is fair! I'm so unhappy with this. This business is bogus and an overall legally robbing consumers that are facing this type situation! You should not ... read more
Business response:
Hi Erika. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
This company has the worst local customer service I have ever experienced. After speaking to the customer service representative I asked to speak to the manager and was put on hold for 5 1/2 minutes and then hung up on tried to call back six different times no one would ever answer my call. Personally I think this company borderlines on predatory lending.I would say something good about this company but right now I just don't have anything to say thank you
Business response:
Hi William. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
They worked with us to get us the money we needed.Professional all the way very friendly and happy a joy to work with you won't go wrong working with One Main Financial they are like family
Business response:
Hi there, John! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Fantastic customer service, very nice people that understand your needs.
Business response:
Hi Troy! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
As usual they were friendly, fast and efficient. Would reccomended them to anyone.
Business response:
Hi George! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
I worked with Tequila at the ********** IL office and she made the entire process seamless! She walked me through each step of the process and we completed the transaction in one day!! Thank you!!!
Business response:
Hi Lisa! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Where to start..was recommended from Credit Karma and over a year ago tried for a loan, submitted a bunch of information to be told they had financial issues that could not allow for the loan. Now fast forward over a year later to last week. Again recommend by Credit Karma (me thinking they should be ok financially now) so I apply, and receive a call next day from Jayden or Jared..something like that and am told it would need to be a secured loan I said ok. Then I would need to supply my banking information, Vin number for m... read more
Business response:
Hi Michelle. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Michelle ***** is awesome I've worked with her twice very professional she treated me with respect and very up front about everything very nice person
Business response:
Hi Clara, we're delighted to read your 4-star review. We're in your corner. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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