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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Calvin K's profile image
Calvin K 
2 years ago

Took out a 4,000 loan. After 7 months of on time payment only $200 has come off the balance. Even with the predatory interest rate this is ridiculous. On top of this I was enrolled in a "protection program" I explicitly said I did not want. Stay away from these predators. 

Business response:

Hi Calvin. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Vincent R's profile image
Vincent R 
2 years ago

I would leave a zero if I could. They are predatory lenders charging outrageous interest! 

Business response:

Hi Vincent. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Diane W's profile image
Diane W 
2 years ago

One Main Financial got my personal information and pull my credit without my consent. 

Business response:

Hi Diane. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Mary O's profile image
Mary O 
2 years ago

Very helpful, very fast. The service that Zack provided was beyond measure. He should own the company. 

Business response:

Hi Mary! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -We're in your corner. -SG 

Daniel R's profile image
Daniel R 
2 years ago

I really do appreciate the service that you offered very fast and convenient and very excellent customer service 

Business response:

Hi Daniel! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Barbara H's profile image
Barbara H 
2 years ago

Brian was the best loan officer I've ever meet that helped me get bills paid off and I'll recommend this loan office to anyone that needs a loan 

Business response:

Hi Barbara! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Robert G's profile image
Robert G 
2 years ago

Been A Customer With One Main For Many Years But No More. If You Fall Behind On Your Loan They Call You At Work At Home Constantly. I Feel Like I Owe Money To The Mob Seriously. 

Business response:

Hi Robert. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Kimberly K's profile image
Kimberly K 
2 years ago

I'm on a fixed income. I've had a secured loan with them for several years. I have perfect payment history a fair credit score and an acceptable debt to income ratio. I recently applied for an unsecured loan to replace my current one and was approved. However, after the underwriters obtained my income they denied the loan due to a slight decrease 2 years into the future. My income will still be sufficient but that was not taken into account. The underwriters denied a few thousand dollars based off a very minor income drop fa... read more

Business response:

Hi Kimberly. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Kurt K's profile image
Kurt K 
2 years ago

I have had multiple loans (one current) with OneMain. I was recently pre-approved, then approved during application process for a debt consolidation loan. My local branch experience was unprofessional. I called main office to close with someone else. I go through a week of "I will call you back", "the verification team hasn't signed off yet", etc. Then during the finalization process in which my login account showed approved and ready to contact a rep, the loan was reduced and unacceptable and now going on weeks with no resu... read more

Business response:

Hi Kurt. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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