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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional. Very courteous. Although I called several times, they were also polite and accommodating.
Business response:
Hi Laura! We love hearing about your experience. It's what helps us do our jobs better. We're in your corner. -SG
Teresa is amazing. She made the process effortless. I would recommend them to anyone looking to consolidate bills or catch up due to unforseen circumstances. They offer other services that could assist in budgeting your personal finances.
Business response:
Hi Faloma. Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Always fast and simple. Very friendly and professional. Easy to work with!
Business response:
Hi Renae! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
I always have a great experience with them. I highly recommend.
Business response:
Hi Gidgette! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
They don't care about their customers as long as they get their money. They had ALL my financial information to pay off my credit cards that I was getting the consolation loan for and got it all wrong! And yet still expected me to make my payment even though it was THEIR fault! I asked for them to push my first payment back a month to make up for THEIR mistake and they refused. Because I still now have to make my payments to try to keep my credit up PLUS make their payment which was the reason I got this loan in the first pl... read more
Business response:
Hi Cherri. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Excellent people to work with very friendly and professional. Would recommend them to anyone who needs a loan.
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner, Joseph. -SG
WORST PREDITORY LENDER IN THE WORLD! When you have trouble with one loan payment, they offer deferment with so many clauses and fees, that your total balance sky rockets and only pennies go towards your loan balance. Worst customer service of any financial institution that I've ever dealt with. Not a scam, but definitely takes advantage of people in a bind. Worst financial decision that I've ever made. Will be paying on a minimal loan for the rest of my life. Not to mention the lean on my car that barely runs. Zero out of 5 ... read more
Business response:
Hi Daryl. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
I have a loan with them I pay every month I've asked them three times to stop direct pulling money out of my account they keep doing it and costing me fees, I wish I could give them no stars because they are costing me financial hardship
Business response:
Hi Nylalsha. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. We're in your corner. -SG
I should have listened to the other reviews before trying their company. I got a call saying I was pre approved and should have no trouble getting the money I needed. A week went by without another word from anyone so I called them and was told my loan officer had already left for the day and I would receive a call the next morning. It's now almost a month later and still no call. I decided to use another lender that actually wanted my business and I got that loan, with better terms I might add. This company is a scam and I ... read more
Business response:
Hi Daniel. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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