OneMain Financial

Beverly A 

on BBB

2 years ago

You have the best people working for your company. The first time I met with Kathy and she did a great job, not just getting my loan but with follow-up. The second time was last week and I met with Courtney. She was very thorough and answered all of my questions about loans in general and about this loan. **I have read a few of the comments below on this survey. So far I have not found these claims to be what I am experiencing. Hopefully, I will continue to have a positive experience. 

Nicole G 

on BBB

2 years ago

Everybody in the office has a poor attitude. They tried contacting a week after you put your application in, because they don't have enough people in their office. And because you work 16 hours days and they can't contact you in the timely manner, they deny your application. It's not the applicants fault that they don't have enough help to get back to you in a timely manner and then ask you to submit another application in 2 weeks to run your credit again. We have used one main financial multiple times but after dealing with... read more

Birtha D 

on BBB

2 years ago

I WISH I COULD GIVE NO STARS TO THE COMPANY. ONE OF THE WORSE COMPANIES EVER. I HAVE PAID TWICE FOR THE SAME LOAN. YOU WILL GET RIP OFF, AND SCREW OVER BY THIS COMPANY REGARDLESS OF THE STATE YOU LIVE IN. THERE WAS AN ADDED $509.01 INTEREST CHARGED AT PAYOFF. THIS COMPANY IS A COMPANY OF PREDATORS. I CALLED AND SET UP PAID OFF NOVEMBER 8TH,2022. TALK TO TWO PEOPLE AND NO ONE PUT IT THROUGH. CHARGED ANOTHER PAYMENT ON NOVEMBER 16, 2022. TALK TO THE SAME INDIVIDUAL FROM NOVEMBER 8TH FOR PAYOFF AND SHE DOES NOT RECALL TALKING T... read more

Jacqueline J 

on BBB

2 years ago

I feel as if I borrowed money from the mob 

Ricky B 

on BBB

2 years ago

They will rip u off they don't know what a early payout is 

Tina N 

on BBB

2 years ago

I borrowed $6,000 two years ago. I've paid over $4,000 back to One Main. Never missed a payment or late. I called today to get my payoff. They say I still owe $5,400. What! How is this even possible? I'm going in to the branch in **** ******* La. next week to pay off my loan and I will never use One Main again. I gave one star only because the staff there is friendly. 

Rosanna R 

on BBB

2 years ago

I got a loan for, at the moment is $4814. It was originally $4704. The balance at one main is $8101. The term is 48 mths and they start your balance at the amount it it would be at the end if you only paid minimum payments. My interest rate they say is 31%. I have paid 2 payments ($170/per mth) and the $8101 went down but what I owe went up. I don't think this is legal!!! I'm in a mess and do t know how to get out. 

Bobby S 

on BBB

2 years ago

i think that you all did an AWESOME job for me. everyone in the office was just GREAT!!!!! they helped me out as much as they could. i am very SATISFIED with the way they treated me. they were very knowledgeable with what i needed and provided me with that. i even tried my own bank and got turned down!!!! but now i can see where i have to go to get help with whatever i need. OUTSTANDING JOB!!!!! 

Jessica B 

on BBB

2 years ago

It was definitely the easiest, fastest process I have ever gone through for a loan and the staff were absolutely amazing and so helpful to me! I would definitely RECOMMEND!!