One Hour Optical's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

One Hour Optical

4.7

About this business

One Hour Optical has been proudly serving Iowans since 1975. We are locally owned and operated in West Des Moines and we take care of the majority of your eyecare needs whether you're in a bind or need routine vision care. We have hundreds of frames in stock to choose from, so even if you're short on time, you won't be short on choices. Our experienced and knowledgeable opticians will help you select the perfect pair of glasses for your face and lifestyle. At One Hour Optical we want to provide you with a wide range of optio... read more

Location details

4100 University Ave #106, Ste 106, West Des Moines, IA, 50266, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.7210 reviews
Select a rating
Patti Kelleher's profile image
Patti Kelleher 
recommend  Recommended
4 years ago

It is clean, bright, and very organized. I had a couple people helping me. They spent so much assisting my with finding the perfect fit, lens size, and frame that would work best for me. I prefer rimless lenses, and there was a nice selection. I worked a lot with Penny. She was extremely helpful, patient, and personable. When I picked up my glasses there were very few adjustments to make, as they fit almost perfectly! I will definitely come back, and have suggested One Hour Optical to others. Thank you for making it such a g... read more

Diane Hansen Rullestad's profile image
Diane Hansen Rullestad 
recommend  Recommended
5 years ago

I had a great experience when I went in to order new glasses. Penny was super helpful. I was in and out in a jiffy. 

Tamara Boozell's profile image
Tamara Boozell 
recommend  Recommended
5 years ago

I have had the best experiences at One Hour Optical. The staff is so kind, warm, and extremely helpful. my glasses are always done on time and within. reasonable time. I go during my lunch to order my glasses and pick them up after work. They have great customer service, amazing products, and fast service! Love it ❤❤ 

Amy Clabaugh's profile image
Amy Clabaugh 
5 years ago

They talked me into buying $400+ glasses and when i told them the prescription was wrong they said it wasnt their fault Id have to pay for everything all over again. I just got back from another eye dr and my prescription was completely different than what they gave me. Either the eye dr has no idea what hes doing or the staff messed up my lens. Worst experience ever. 

Heather Trent's profile image
Heather Trent 
recommend  Recommended
5 years ago

AWESOME! I'm now questioning why I waited so long to go somewhere to get frames/lenses! This process was incredibly quick and easy. They had me in and out on a lunch break! The girls were so helpful while I was trying to pick a frame. They listened to exactly what I was looking for and brought me option after option to try. Shelby was incredibly helpful and fun when pointing out different things about each frame. She, without a doubt, just added a returning customer to the list! I won't go anywhere else after my experience! ... read more

Denise Hanson's profile image
Denise Hanson 
recommend  Recommended
5 years ago

I cannot say enough good things about the EXCELLENT customer service my family & I have received from the staff at One Hour Optical! HIGHLY RECOMMEND! 

Darcie Reed Jones's profile image
Darcie Reed Jones 
5 years ago
Kathy McKim's profile image
Kathy McKim 
5 years ago

Dr Powell is kind, thorough, and patient. Answered all my questions and I’ve had so many compliments on my new tri-focal, non glare, tinted lenses! Girls very helpful choosing and fitting! Thanks OHO! 

Teresa Gerard's profile image
Teresa Gerard 
recommend  Recommended
5 years ago

It was fast, easy to walk in and my service was super. Penny was very knowledgeable and so nice to explain my new glasses. Her customer service is phenomenal. Thank you Penny. I love my new look. 

Frequently asked questions about One Hour Optical

How is One Hour Optical rated?

One Hour Optical has a 4.7 star rating with 210 reviews. 

When is One Hour Optical open?

One Hour Optical is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com