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One Hour Optical

4.7

About this business

One Hour Optical has been proudly serving Iowans since 1975. We are locally owned and operated in West Des Moines and we take care of the majority of your eyecare needs whether you're in a bind or need routine vision care. We have hundreds of frames in stock to choose from, so even if you're short on time, you won't be short on choices. Our experienced and knowledgeable opticians will help you select the perfect pair of glasses for your face and lifestyle. At One Hour Optical we want to provide you with a wide range of optio... read more

Location details

4100 University Ave #106, Ste 106, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.7210 reviews
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Jeffrey Smith's profile image
Jeffrey Smith 
7 years ago
Whitney Marie's profile image
Whitney Marie 
7 years ago
Judy Huxhold's profile image
Judy Huxhold 
8 years ago

This morning my dog ate my glasses!! Not being able to see anything without them, we had to get new lenses today. We came here by chance and we're so glad we did!! Robert McDonell is the gentleman that looked after us and he's brilliant! From the minute we walked in the door, he treated us wonderfully. By the time we got there, the lab was about to close, but he managed to have them work late to do my glasses. Then he gave us a geat deal!! We went for a late lunch and got back to the store about 10 minutes before they were c... read more

Pam Simonson's profile image
Pam Simonson 
9 years ago

great customer service in the des moines location, very helpful! 

Gordon Kratz's profile image
Gordon Kratz 
9 years ago

Penny C provided my wife with the best customer service we have experienced in the past six months. Even though we walked in 15 minutes prior to closing time, Penny took the time to ask the right questions to understand what my wife wanted and showed enough delightful personality to make the transaction a pleasure!! 

Tammy Simmer's profile image
Tammy Simmer 
10 years ago

The gentleman that works there is rude, rushed and not customer friendly at all. There was an issue with my mother's insurance and once it was straightened out we went back and he tried to brush us off and said just take it up with insurance and get them to reimburse you and that's not what we were told to do and when advised of so he got snotty and grudgingly began looking for the information to take care of the issue which still is unresolved. I'd rather pay 10 times the amount and wait even longer for better service. I wi... read more

Lisa Latifi's profile image
Lisa Latifi 
10 years ago
Brandi Jenison Rohe's profile image
Brandi Jenison Rohe 
11 years ago

The eye glass technicians are always very helpful. 

Katie McCoy's profile image
Katie McCoy 
11 years ago

Really fast and friendly service! They have a great selection of glasses and sunglasses. 

Frequently asked questions about One Hour Optical

How is One Hour Optical rated?

One Hour Optical has a 4.7 star rating with 210 reviews. 

When is One Hour Optical open?

One Hour Optical is open now. It will close at 6:00 p.m.  

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