ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ

Ricky W 

on BBB

2 years ago

I used the one star because it was the lowest one. I received a card from this company instead of a refund for overpayment to my DIRECTV account. I was not able to deposit my money into my bank account. I had to jump through hoops in order to get my money from this company. I have never had to work this hard just to get what was owed to me. This company wanted to control how I could spend my own money. 

Dorothy H 

on BBB

2 years ago

This is, hands down, the WORST experience I've ever had with a business. And that includes **** and ******** both of which are ridiculous. I received a Northlane card from **** to reimburse me for an accidental overpayment I made through online banking. I have tried since OCTOBER 2022 to have this money transferred from the card back to the checking account. EVERY TIME, it tells me I can't do it. The one time I got a person from customer service, they hung up on me. The other times, customer service (via email) tells me I'm ... read more

Nathanial G 

on BBB

2 years ago

They hate you and they want you to know it. Everything they do, they do incredibly poorly. Their website looks ancient, is very slow (when it's working at all), and altogether unhelpful. Transactions frequently get declined, ostensibly due to 'suspicious activity'. This happens to me frequently, and customer service is either unable or unwilling to be of any real help. They will tell you that they have escalated the issue to a supervisor, or something along those lines, and to wait 1-2 business days, but nothing ever seems t... read more

Nora B 

on BBB

2 years ago

Terrible. Closed my ******* account and instead of getting a check for the amount I overpaid in my last bill cycle, got a prepaid card from North Lane (now rebranded as Onbe). Very confusing terms and services on thee accompanying letter - with a typo in the sentence that was supposed to explain exactly when and how one might be charged a $3.50 monthly fee for having an activated card with them.... which again, was not a debit/credit line I chose to open, but A REFUND FOR A BILL OVERPAYMENT with a different company (*******)... read more

Tariq A 

on BBB

2 years ago

I was issued an honorarium of $50. via ************ card by an online survey company. It was declined. I called customer service.customer service person asked me to send my passport or DL for ID!I called again to ask where the company is-i was to ***********!Please be warned. ************ company is FRAUD. 

Ann S 

on BBB

2 years ago

What a terrible & exhausting experience trying to get customer ************ money back from North **** Technologies (aka onbe).A credit ******* owed us was issued via a pre-paid debit/credit card from North **** (aka onbe) We didn't ask/apply for this card. ******* making money on the money it owes us. North **** making money on money ******* owes us. North ****'s info sheet included the option to "Request a Bank Transfer" or "Request a Paper Check" via its website. I went online to choose 1 of these options. The URLs for th... read more

Jesse B 

on BBB

2 years ago

One of worst businesses ever. Everything doesnt work on their website. Not even the forget password function without going through a 3 hour experience with customer care. I have never disliked a businesses as much. 

Stewart M 

on BBB

2 years ago

Initiated a same-day-ACH transfer from my CSL Plasma debit card account to my regular checking account on November 23rd, paying the extra $4.95 fee for the quicker service. It's December 1st, and the money is still nowhere to be found.Initiated a regular, slow, free ACH transfer on Nov. 29th, from the same CSL card to the same checking account, and it has already arrived. Multiple calls to their awful customer service have resulted in zero progress locating my money.The best they can do is an ACH trace that *** take 2 busine... read more

Bryce B 

on BBB

2 years ago

Terrible customer service. My card expired and spoke with one rep who told me to visit website where I could request a new card (at a cost of $10 even thought value of card is $40). Go to the site and no option for renewing card so call customer service again. This time I'm told that I need to fill out a paper form, mail it back to them and then they can issue a new card, minus the $10. Who knows how long it's going to take to get the new card as they have to receive and review a paper copy then snail mail out a card again. ... read more