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Şht.M.Ruso Cad. No.79 Belyaka Sokak, Buffalo Grove, IL, 60089, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I received a $15 gift card recently but when I tried to use it, it was declined at two different locations. Upon contacting customer service, I was informed that the gift card had been reported as fraudulent. I don't understand how a $15 gift card could be fraudulent. The representative told me that I would receive an email from the company within **** days but I haven't received anything yet.
Business response:
******** - Thank you for sharing your feedback. We would be happy to review your account and circumstances further. Please contact us at *************************************************************** and enter Customer Success Agent in the subject line. For privacy reasons please do not provide contact or account information on this platform.
I would give them a 0! I got a digital card for $150 and I have not been able to redeem it. The card NEVER WORKED and was constantly being declined. It was obviously uncomfortable and awkward each time! I have reached out by phone and via email and I cannot get a legit response. Apparently the card is now expired. How can a card NEVER WORK and just expire? What happens to all the funds? I found thousands of complaints about this company online, how can this continue to happen? Is there some action we all can take?
Business response:
********,We offer a wide variety payout options and ways to access your funds. To best find a solution that works for you and your unique circumstance, please contact us through the information on the back of your card. For privacy reasons please do not provide contact or account information on this platform.
This company is a scam service . I won $100 in a sweepstakes from Pall Mall and this company sent me an awards card for the $100 and when I tried to use the card I was told, The payment method info being used is not valid. I called the company that sent me the card. I was told I had already used the card and the balance was $18.00. I have never used the card. They sent papers for me to fill out and filled the papers out and faxed them to the company. On 11/17/2023 I received two letters. One letter said there was fraudulent ... read more
Business response:
********,Each fraud case is unique to the account holder but the terms we follow are with **** and Mastercard that limits intervention. An explanation of the denial reason was provided to you. If you need additional assistance, please contact us at ******************************* with BBB in the subject line.
Terrible, because it is a scam service. They simply won't accept visitors to the website, and won't allow logging in to check balance, and won't evet let the card be used for purchases. Their customer support number doesn't work either.
Where's the ZERO stars option? Because one star is a significantly far stretch for a sub par business. This is third world, less than ********, swindling at it's finest. Is it Onbe or North Lane? Changed the name and kept the fraudulent service. Bravo! I'm now trying to reclaim the funds owed to be directly from the companies themselves. Relying on this company has been a complete waste of time, energy, and fees. Multiple rebates/refunds have been submitted to me in the form of this shotty "North Lane" card and I've been loc... read more
Business response:
Hello *******, Thank you for bringing your experience to our attention. We offer a wide variety of payout options and ways to access your funds. To best find a solution that works for you and your unique circumstance, please contact us through the information on the back of your card. For privacy reasons please do not provide contact or account information on this platform.
Have received multiple rebate cards from this company and routinely cards are declined for fraud. Even speaking with someone at a store did not help. Rebate cards have been worthless to redeem. They will reply to say we have reviewed and fixed magically your account. If it has **** logo it should work. Thank goodness its just a rebate.
I can not use the debit card at the any of the stores.
Business response:
Hello ****************, Thank you for sharing your experience. We reviewed your account and confirmed that you are able to access your funds. Were happy that we were able to resolve your issue, but wish that in this instance we could have worked with you to resolve your issue sooner. If you need additional assistance, please contact us at ******************************* with BBB in the subject line.
Probably a top 3 worst customer service experience ever.I was shook at how coldly robotic the customer service agent who served me was; literally shut the line on me for "not saying the correct address" on her file , which I understand it must raise some flags for them when the info doesn't match, but it doesn't make ANY sense if I give 3-4 addresses that could possibly be linked to the file and she wouldn't say anything or give any clue...It's a very confusing moment when you're being asked for your own address, you have it... read more
Extremely ****************************** Experience at ************************************************* Card I recently had an incredibly frustrating encounter with the customer service at ************************************************* card. I must say that the level of service I received was absolutely unacceptable. During my call, the customer service representative appeared to be inattentive and unresponsive. It was evident that they were not fully engaged in the conversation and, to my disbelief, it became apparent t... read more
ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ has a 1.9 star rating with 132 reviews.
ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ is open now. It will close at 5:00 p.m.
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