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O'brien Heating & Air Conditioning

4.8

About this business

Location details

3308 Enterprise Dr, Wilmington, NC, 28405, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.81,498 reviews
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Johnny Beanbox's profile image
Johnny Beanbox 
7 years ago

I just wanted to stop by and say what a great job O’Brien did with my new Trane heat pump! At every step in the process (with Tom in sales, as well as Kyle, Caleb, Matt C, Mike B, Bryan S, and Stephen in installation), I was treated professionally and with the highest level of customer service. These folks just plain get it! O’Brien treats you like every future sale depends on your satisfaction, and the result is a lot of 5 star reviews and happy customers who will continue coming back in the future. Thank you! 

Lucille Daniel Long's profile image
Lucille Daniel Long 
7 years ago

I was more than happy with the service for my Heat & Air unit, very smart , knowledgeable and efficient !! Thank You so very much....Lucille 

Kathie Purin Lynch's profile image
Kathie Purin Lynch 
7 years ago
Joel Carpenter's profile image
Joel Carpenter 
7 years ago

Today finished a 2 day demo and installation of a new system. The team of Matt, Tim, Jason and others was great. Clean, prompt, courteous and professional the whole time. It was a pleasure working with them and I now have a system that I have faith in. Thanks. 

Tim Morehouse's profile image
Tim Morehouse 
7 years ago
Tonya G. Williams's profile image
Tonya G. Williams 
7 years ago

From start to finish, great customer service and professionalism! The installers arrived on time and communicated with us during the process. They wore coverings for their shoes and were very professional at our home. The pricing was reasonable for the above and beyond service we were provided. And since installation, we’ve had our units serviced as well by O’Brien. They have always arrived on time and they get the job done in a timely manner. Being an energy savings club member is definitely worth it! They all did a great j... read more

Brian Both's profile image
Brian Both 
7 years ago

We had an excellent experience with Dave Getzen. He was very thorough in his initial evaluation of our house and system. He made everything easy to understand as well as all of our options. The process of having a new system installed was quick and easy. The installation crew did an impeccable job. We highly recommend O'Brien. 

Marianna Baxter Boucher's profile image
Marianna Baxter Boucher 
7 years ago

A huge shout out to Chris who came out on New Year’s Day to fix our heat. The problem wasn’t immediately recognizable and the system seemed to work fine when Chris got here, but he didn’t stop until he found the problem and ordered the part. O’Brien’s service is the best. Thank you so much!! 

Robin Wang's profile image
Robin Wang 
7 years ago

The technicians are excellent. However, the company price very aggressively. My heater blower went bad, I checked online, the total replacement charge should be around $400. O'Brien had two technician came to my house, shown on time. I knew the blower was bad, the spent about 45 minutes and told me the blower was bad and charges above $800, $400 for parts, $400 for labor. I asked them how long would the labor, the answer is 3 hours. I bit the bullet and let them do it. It actually took less than 1 hour to replace it. They wo... read more

Frequently asked questions about O'brien Heating & Air Conditioning

How is O'brien Heating & Air Conditioning rated?

O'brien Heating & Air Conditioning has a 4.8 star rating with 1,498 reviews. 

When is O'brien Heating & Air Conditioning open?

O'brien Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m. 

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