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Northwest Community Credit Union

3.6

About this business

Drive-up hours differ from lobby hours. Please refer to our website or call us for more information. 

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6178 reviews
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Julie Olson's profile image
Julie Olson 
recommend  Recommended
6 years ago

GREAT PEOPLE, HELP YOU OUT BANKING.MAKE MONEY& KNOW YOU'RE NAME .FRIENDSHIP 

Dana Holzgang's profile image
Dana Holzgang 
recommend  Recommended
6 years ago

They demonstrate that they care about their members and the community. 

Nicole Marie's profile image
Nicole Marie 
6 years ago

Northwest Community Credit Union stole money from me and will not close my account. They lost important documents (my close account letter) and continued to charge me money that I do not owe. Customer service is arguing with me on the phone and treating me really disrespectfully. I tried to talk to a higher up and she refused. 

Sharrice Menne Stack's profile image
Sharrice Menne Stack 
recommend  Recommended
6 years ago

Been a member since I moved here in 2003. ALWAYS treated with respect, knowledge and friendliness. I love NWCCU! 

Emily Sayer's profile image
Emily Sayer 
recommend  Recommended
6 years ago

The management is stellar--committed to the member experience being exceptional. 

Amelia Keith Bilyeu's profile image
Amelia Keith Bilyeu 
6 years ago

They make it IMPOSSIBLE to pay off any loan early. They will transfer you to a rep but really just send you to voicemail so that you can’t make a payment. I would NEVER recommend anyone doing ANY banking here. 

Porsha Dawn Kate-Marie Parker's profile image
Porsha Dawn Kate-Marie Parker 
6 years ago

This is the worst bank. They have terrible customer service. There polices and terms of the account is all a crap. They will hit you with so many fees is crazy. Overdraft protection is a joke! They will charge you a fee for something else. And they have absolutely no fraud protection or help. Definitely a bank for the wealthier people in the community. I HIGHLY recommend any other bank but this one. I’m reporting them and my experience to the banking commission 

Jade Woods's profile image
Jade Woods 
6 years ago

Poor customer service. I have been a member for years and am now closing out all of my accounts. 

Scott Stewart's profile image
Scott Stewart 
recommend  Recommended
6 years ago

I do all my business banking with NWCCU. They have always been very helpful and accommodating. I highly recommend using them. 

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.6 star rating with 178 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 10:00 a.m. 

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