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Northwest Community Credit Union

3.5

About this business

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5181 reviews
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Lorraine Ekberg's profile image
Lorraine Ekberg 
recommend  Recommended
5 years ago

Sometimes I think the only ones who leave commets are the gripy people. You know the people that gripe if you gave them a million dollars that some of the bills were worn out.Well I'm here to tell you this is a great bank. Maybe if you are a city slicker. You done understand the small towns. here in the small towns. Some just come to the bank to have someone to talk too. Once a week here they come. But the service we get is special. We are called by name. never a number. We remember the last time we talked an try to finish t... read more

Business response:

Hi Lorraine - Thank you so much for sharing your experience! We do our best to make every member feel important. Let us know if we can help you with anything else in the future. 

KJ Cunningham's profile image
KJ Cunningham 
recommend  Recommended
5 years ago

IT'S LIKE HOME AWAY FROM HOME. NWCU KEEPS BANKING SIMPLE. CLEAN-CUT, ALL-AMERICAN CREDIT UNION. HAPPY HUMANS. SIGH.😁LIFE IS GOOD WITH NWCU. !!!LOL!!!NO KIDDING 

Business response:

Hi KJ - Thank you for the kind words! We take great pride in our customer service. We're proud to serve you. Let us know if we can help you with anything else in the future. 

KJ Cunningham's profile image
KJ Cunningham 
recommend  Recommended
5 years ago

IT'S LIKE HOME AWAY FROM HOME. NWCU KEEPS BANKING SIMPLE. CLEAN-CUT, ALL-AMERICAN CREDIT UNION. HAPPY HUMANS. SIGH.😁LIFE IS GOOD WITH NWCU. !!!LOL!!!NO KIDDING 

Business response:

Hi KJ - Thank you for the kind words! We take great pride in our customer service. We're proud to serve you. Let us know if we can help you with anything else in the future. 

Clayton Norris's profile image
Clayton Norris 
5 years ago

1. Only 1 branch location in the Medford area and it’s not the easiest to get to 2. Good customer service, bad company policies. They can’t figure out a way to stop an automatic payment from coming out of your account with less than 5 days notice. Completely absurd. I have a payoff coming to them which will now be for the wrong amount because in 2 days another auto payment comes out of my account and I guess the button to stop that on a computer needs 5 days Coming to close my account and take it to Rogue Federal 

Clayton Norris's profile image
Clayton Norris 
5 years ago

1. Only 1 branch location in the Medford area and it’s not the easiest to get to 2. Good customer service, bad company policies. They can’t figure out a way to stop an automatic payment from coming out of your account with less than 5 days notice. Completely absurd. I have a payoff coming to them which will now be for the wrong amount because in 2 days another auto payment comes out of my account and I guess the button to stop that on a computer needs 5 days Coming to close my account and take it to Rogue Federal 

Shon Liddell's profile image
Shon Liddell 
5 years ago
Shon Liddell's profile image
Shon Liddell 
5 years ago
Jake Bjergstrom Bergstrom's profile image
Jake Bjergstrom Bergstrom 
5 years ago

Rude tellers, unhelpful "members solutions" team and terrible loans that's what they got avoid this bank if you wanna take a loan out 

Jake Bjergstrom Bergstrom's profile image
Jake Bjergstrom Bergstrom 
5 years ago

Rude tellers, unhelpful "members solutions" team and terrible loans that's what they got avoid this bank if you wanna take a loan out 

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.5 star rating with 181 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 10:00 a.m. 

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