Northwest Community Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Northwest Community Credit Union

3.6

About this business

Drive-up hours differ from lobby hours. Please refer to our website or call us for more information. 

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6178 reviews
Select a rating
Craig Wells's profile image
Craig Wells 
5 years ago

The tellers are great, but the specialist I recently delt with was as unprofessional as it gets. I was informed I didn't know anything about banking. Probably true however very rude to tell a client that. They won. I'm moving my investments and banking elsewhere. 

Kelly Hedrick-Long's profile image
Kelly Hedrick-Long 
recommend  Recommended
5 years ago

They do a great job at what they do 

Douglas Watson's profile image
Douglas Watson 
recommend  Recommended
5 years ago

Superior Knowledgeable Customer service with a variety of Banking products at fair competitive rates, makes NWCU a true progressive leader in the Banking Industry. 

Mary Kat Hardung's profile image
Mary Kat Hardung 
recommend  Recommended
5 years ago

I love how personable and helpful the employees are at Northwest Community CU. They answer any question i have and offer great customer service. 

Karen Allen's profile image
Karen Allen 
recommend  Recommended
5 years ago

Awesome people and great customer service 

Michele Pitts's profile image
Michele Pitts 
5 years ago

customer service is awful. its hard to reach anyone in the local office . 

Valerie Healy's profile image
Valerie Healy 
recommend  Recommended
5 years ago

I’ve been banking with Northwest since 1991 when it was Woodproducts Credit Union. I’ve had great success with them. Northwest Free Checking, auto loans, credit cards, HELOC, Touchtone Teller, online banking, Autopay, etc. and have always received pleasant and respectful service. I’m old school, that’s for sure, but I prefer to keep my finances away from huge banking institutions where I am only a number. 

Roscoe Jason's profile image
Roscoe Jason 
5 years ago

nightmare to bank here. refused loans with 50% down and decent score, always putting unexplained holds on accounts, and bankers that don't care about the customer, but instead their score for raking customers across the coals. I pulled all my finances out of this credit union, as I never know when they will freeze my account with no explanation. there are much better banks than this one. 

Alyssa Rainy's profile image
Alyssa Rainy 
recommend  Recommended
5 years ago

They are always so helpful! Customer service is amazing. They offer a great variety of services I wouldn't have expected, but I look here first when it comes to money and spending it. 

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.6 star rating with 178 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com