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Northwest Community Credit Union

3.6

About this business

Drive-up hours differ from lobby hours. Please refer to our website or call us for more information. 

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6178 reviews
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Joseph Judo Jones's profile image
Joseph Judo Jones 
recommend  Recommended
4 years ago

Easy to use online banking! 

Karl Kurien's profile image
Karl Kurien 
recommend  Recommended
4 years ago

Great folks to bank with, courteous, responsive, and online banking works well with them. Open another branch or place an ATM in West Eugene close to WinCo or on Barger Drive. Thanks 

Business response:

Hi Karl - We appreciate hearing such wonderful words. We take pride in our customer service and helping our members. I've passed on your feedback about potential new ATM or branch to our management team. Let us know if we can help answer any questions for you in the future. 

Justin Perkins's profile image
Justin Perkins 
4 years ago

These people sent masked men to my house to try to steal my car and then sued a homeless disabled veteran for 12000 dollars. ???? What fuking word do you people live in? 

Alicia Klein Morley's profile image
Alicia Klein Morley 
4 years ago

held on to people's stimulus pending in accounts for 3 days than holidays. all together 8 days 

Business response:

Hi Alicia - I understand your frustration. Unfortunately, we do not control when you will get your stimulus check or when funds will be released. That information is given to us by the IRS. The IRS has stated the official payment date will begin January 4, 2021 and continue up to January 15th. You can find the status of your payment at https://www.irs.gov/coronavirus/economic-impact-payments. 

Jeff Brainard's profile image
Jeff Brainard 
recommend  Recommended
4 years ago

Convenient locations, nice folks and easy to do business with. 

Business response:

Thank you for the great feedback. We take pride in helping out members. Let us know if we can help answer any questions for you in the future. 

Ashley Nichole's profile image
Ashley Nichole 
4 years ago

They like to rape you an overdraft fees by not clearing stuff out of your account waiting until you don’t have enough money and then clearing it and charging you a bunch of overdraft fees 

Business response:

Hi Ashley - Thank you for taking the time to write us and letting us know about your experience. I understand your frustration. We do our best to extend every possible consideration and solution we can find in challenging circumstances. I'm going to send you a private message to find out more about your experience. 

Elissa Winslow's profile image
Elissa Winslow 
4 years ago

I have been trying to call the 800 number for over a month to close my account because I know longer have an auto loan with this institution. In the mean time I've been charged fees multiple times, and refuse to reverse them.. I've gotten thru today finally and the woman I spoke to was very rude and told me there was not a supervisor that I could speak to. Nobody should have to go thru this just to talk to someone on the phone at a financial institution. Good riddance. 

Tabytha Stewart's profile image
Tabytha Stewart 
recommend  Recommended
4 years ago

Wonderful credit union/bank. Helped me to her a secured credit card to fix my credit. Great advice helping me with how to handle my money. 

Business response:

Thank you for sharing your experience, Tabytha! We take great pride in our customer service. Let us know if we can help answer any questions for you in the future. 

Blair Anderson's profile image
Blair Anderson 
recommend  Recommended
4 years ago

Great customer service and always greeted with a positive smiling face! 

Business response:

Hi Blair - Thank you for the great feedback. We take pride in helping out members. Let us know if we can help answer any questions for you in the future. 

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.6 star rating with 178 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open tomorrow at 10:00 a.m. 

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