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Northwest Community Credit Union

3.6

About this business

Drive-up hours differ from lobby hours. Please refer to our website or call us for more information. 

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6178 reviews
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Kathy Hill's profile image
Kathy Hill 
4 years ago

Repoed daughters car after 2mo late. Never do business with them! Covid,fires huge unemployment. They are not here to help! 

Business response:

Hi Kathy - We do our best to extend every possible consideration and solution we can find in challenging circumstances. The entire membership depends upon us to balance these efforts with the duty to make prudent decisions. 

Renee Williams's profile image
Renee Williams 
recommend  Recommended
4 years ago

Friendly and helpful. I love the credit union... 

Rebecca Zuber's profile image
Rebecca Zuber 
recommend  Recommended
4 years ago

Great bank, great service 

Business response:

Hi Rebecca - Thank you so much for the kind words. We take pride in our products and services and are so happy you've found value in them. Let us know if we can help you with anything else in the future. 

Krystal Woolley's profile image
Krystal Woolley 
recommend  Recommended
4 years ago

The friendly tellers and programs that they offer. They remember their members and April at the Roseburg branch is my absolute favorite! 

Business response:

Hi Krystal - We love to hear that we're doing a great job. Thank you for telling us. Let us know if we can help you with anything else in the future. 

Elizabeth Diane Tracey's profile image
Elizabeth Diane Tracey 
4 years ago

You can't do more than one banking transaction in the drive thru if there is a line? Great service! Perfect waste of my time. No receipt for my transaction? Even better! Thanks for nothing guys! 

Business response:

Hi Elizabeth - Thank you for letting us know about your experience. I understand your frustration and I'm going to send you a private message to find out more about your experience. 

Karit Mitchell's profile image
Karit Mitchell 
recommend  Recommended
4 years ago

Thank you so much for your support today with Winetasia at home! Sure missed seeing your crew at the vineyard this year. Hope everyone is well! Thank you for all that you do for kids first! 

Lorraine Ekberg's profile image
Lorraine Ekberg 
recommend  Recommended
5 years ago

Sometimes I think the only ones who leave commets are the gripy people. You know the people that gripe if you gave them a million dollars that some of the bills were worn out.Well I'm here to tell you this is a great bank. Maybe if you are a city slicker. You done understand the small towns. here in the small towns. Some just come to the bank to have someone to talk too. Once a week here they come. But the service we get is special. We are called by name. never a number. We remember the last time we talked an try to finish t... read more

Business response:

Hi Lorraine - Thank you so much for sharing your experience! We do our best to make every member feel important. Let us know if we can help you with anything else in the future. 

KJ Cunningham's profile image
KJ Cunningham 
recommend  Recommended
5 years ago

IT'S LIKE HOME AWAY FROM HOME. NWCU KEEPS BANKING SIMPLE. CLEAN-CUT, ALL-AMERICAN CREDIT UNION. HAPPY HUMANS. SIGH.😁LIFE IS GOOD WITH NWCU. !!!LOL!!!NO KIDDING 

Business response:

Hi KJ - Thank you for the kind words! We take great pride in our customer service. We're proud to serve you. Let us know if we can help you with anything else in the future. 

Clayton Norris's profile image
Clayton Norris 
5 years ago

1. Only 1 branch location in the Medford area and it’s not the easiest to get to 2. Good customer service, bad company policies. They can’t figure out a way to stop an automatic payment from coming out of your account with less than 5 days notice. Completely absurd. I have a payoff coming to them which will now be for the wrong amount because in 2 days another auto payment comes out of my account and I guess the button to stop that on a computer needs 5 days Coming to close my account and take it to Rogue Federal 

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.6 star rating with 178 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 10:00 a.m. 

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