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Northwest Community Credit Union

3.5

About this business

Location details

545 E 8th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5181 reviews
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Valerie Healy's profile image
Valerie Healy 
recommend  Recommended
6 years ago

I’ve been banking with Northwest since 1991 when it was Woodproducts Credit Union. I’ve had great success with them. Northwest Free Checking, auto loans, credit cards, HELOC, Touchtone Teller, online banking, Autopay, etc. and have always received pleasant and respectful service. I’m old school, that’s for sure, but I prefer to keep my finances away from huge banking institutions where I am only a number. 

Valerie Healy's profile image
Valerie Healy 
recommend  Recommended
6 years ago

I’ve been banking with Northwest since 1991 when it was Woodproducts Credit Union. I’ve had great success with them. Northwest Free Checking, auto loans, credit cards, HELOC, Touchtone Teller, online banking, Autopay, etc. and have always received pleasant and respectful service. I’m old school, that’s for sure, but I prefer to keep my finances away from huge banking institutions where I am only a number. 

Roscoe Jason's profile image
Roscoe Jason 
6 years ago

nightmare to bank here. refused loans with 50% down and decent score, always putting unexplained holds on accounts, and bankers that don't care about the customer, but instead their score for raking customers across the coals. I pulled all my finances out of this credit union, as I never know when they will freeze my account with no explanation. there are much better banks than this one. 

Roscoe Jason's profile image
Roscoe Jason 
6 years ago

nightmare to bank here. refused loans with 50% down and decent score, always putting unexplained holds on accounts, and bankers that don't care about the customer, but instead their score for raking customers across the coals. I pulled all my finances out of this credit union, as I never know when they will freeze my account with no explanation. there are much better banks than this one. 

Alyssa Rainy's profile image
Alyssa Rainy 
recommend  Recommended
6 years ago

They are always so helpful! Customer service is amazing. They offer a great variety of services I wouldn't have expected, but I look here first when it comes to money and spending it. 

Alyssa Rainy's profile image
Alyssa Rainy 
recommend  Recommended
6 years ago

They are always so helpful! Customer service is amazing. They offer a great variety of services I wouldn't have expected, but I look here first when it comes to money and spending it. 

Wendy Kinler Davey's profile image
Wendy Kinler Davey 
recommend  Recommended
6 years ago

They are pleasant and helpful. Make you feel your business is important. Not just a number. 

Wendy Kinler Davey's profile image
Wendy Kinler Davey 
recommend  Recommended
6 years ago

They are pleasant and helpful. Make you feel your business is important. Not just a number. 

Tara Nagelhout's profile image
Tara Nagelhout 
6 years ago

Several times I made my mortgage payment in branch. Every time I verified the post date would be the same day and every time I was assured. Surprise! Not quite true. Especially if they simply fail to even export the funds to Truhome. At one point I had two full payments in my savings account and a 60 day late. They would pull part of a payment a few days after I made it, then a few day later more of it. I finally decided to deal with it today. Their response? They’ll be happy to cooperate and provide any documentation I need... read more

Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.5 star rating with 181 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 10:00 a.m. 

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