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Northwest Community Credit Union
- Credit Unions
- Eugene, OR
About this business
Drive-up hours differ from lobby hours. Please refer to our website or call us for more information.
Location details
545 E 8th Ave, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey are pleasant and helpful. Make you feel your business is important. Not just a number.
Several times I made my mortgage payment in branch. Every time I verified the post date would be the same day and every time I was assured. Surprise! Not quite true. Especially if they simply fail to even export the funds to Truhome. At one point I had two full payments in my savings account and a 60 day late. They would pull part of a payment a few days after I made it, then a few day later more of it. I finally decided to deal with it today. Their response? They’ll be happy to cooperate and provide any documentation I need... read more
They are friendly, professional and not pretentious. Great Service!
Keep up the good service.
They have great employees and have such personal service! We love them!
Best customer service and benefits for me and my business
They arbitrarily decided to stop taking out automatic withdrawal in my father-in-law's account and then charged him late fees going forward and said he didn't make his payments. All the while he has a record of his on time payments to them? Not a reliable source for banking. We would not recommend them to any of our friends or family. Plus they don't call you back ... just tell you someone will eventually call you? Poor service!!
We have found that Their customer service response time is horrible. really disappointing.
I will never use northwest credit union ever again. their communication with members is ridiculous. they put me on their insurance for my car when I had insurance on the car. they refused to change my address when I called. when they came to repo my car, their repo people had a huge dog in my car and left trash in my car. they said they sent me repo information but sent it to the address that I had to continually tell them to change then charged me repo charges
Frequently asked questions about Northwest Community Credit Union
How is Northwest Community Credit Union rated?
Northwest Community Credit Union has a 3.6 star rating with 178 reviews.
When is Northwest Community Credit Union open?
Northwest Community Credit Union is closed now. It will open at 10:00 a.m.
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