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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
As a multi-time Toyota President’s Cabinet Award winner, we’re dedicated to providing a superior customer experience. Our Toyota dealership in San Antonio, Texas, has a huge selection of new cars like the Supra, Camry, RAV4 and Tundra, along with a great assortment of certified pre-owned Toyota models and used cars from other brands. Browse inventory in person or online, where you can also get a trade-in appraisal and start the financing process from the comfort of your own home. For service, the factory-trained ... read more
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had a great experience purchasing my new car from Betty and the other sales staff. I later took the car in to get the tow hitch and roof rack crossbars installed. Fred at the service department provided the worst auto service experience that I have ever had. He did not communicate well at all, and at one point left me on hold for over an hour. Even after being on hold so long, he gave me mixed messages about the timing of the installation and returned my new car to me minus a plastic cover. I have yet to receive this cover... read more
Business response:
Jessica, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.
I bought a truck from them and they apply alot of things worth $2,888 more to my loan and I notice until I reviewed all the papers at home now I been 4 times back and they don't want to fix the problem. Once they have your money they stop helping the customers. Also they sold me a used truck without having the oils change when the sticker said it was due by 10/11/20 and I bougth it 10/17/20
RecommendedThey treat you like a queen and your vehicle as well. Love coming here! thank you
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
My fiance and I very highly recommend North Park Toyota of San Antonio and the excellent customer service we experience from Tyler Broome. Once we found precisely the car and packages we wanted, we struggled to find a dealership that could deliver it. We emailed over a dozen different Texas dealerships, and Tyler was the only person who wrote back saying he had found our car. After a short wait, we test drove and then brought the car home. There was no fuss, no awkward haggling, everything we took care of over the phone/emai... read more
Business response:
Thank you for your positive feedback!
They are very friendly and answered any questions we had. Also they have great deals and love the zero finance on our cars bought two.
Business response:
Thank you for your positive feedback!
I had an appointment to take in a vehicle i had just purchased on 9/5 theres a whistling sound coming through the windshield. Anyways, arrived at my appt time, waited 30 minutes for an advisor to come talk to me just to tell me that they couldn’t see my vehicle due to being over booked and behind schedule told me to come back during the week. Due to my work schedule i couldnt go back until 9/19. Got there at 7am waited two hours, service tech drove my car and came back to say there wasnt any noise. I got him to take a ride w... read more
Worst experience and customer service. I purchased a vehicle a month ago and they still have not paid off the trade in to the previous lender. I will have to make a 2nd payment for a vehicle they own. GO SOMEWHERE ELSE!!
Business response:
Thank you for your positive feedback!
They never listen to what you want or don’t want done to your vehicle. When I say I don’t want a my truck washed that doesn’t mean to make me wait another 45 more minutes to wash my truck after I just told you not to! And the technicians leave the interior all dirty. Grease on the doors, the steering wheel and seats.
Business response:
Thank you, Candy, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.
ber, businesses can't pay to alter or remove 10 out of 5*'s (See Joe Rodriguez) I placed a build request for a 2020 Toyota Tacoma TRD PRO thru the Toyota website. Upon submission I had countless e-mails and calls from every Toyota dealership in SA. I chose North Park Toyota of SA due to its proximity to the Lackland AFB (which is where I planned to stay). Unfortunately, due to COVID I was unable to stay there. So, I worked with Joe Rodriguez and Justin Boone on the progress of the process. Joe would give me updates via call ... read more
Business response:
We appreciate you taking the time to leave us a positive review!
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 9,739 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 9:00 a.m.
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