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Norm Reeves Honda Superstore Cerritos

4.4

About this business

Norm Reeves Honda Superstore was founded in 1963 and since then, has grown to be the #1 Honda Dealer in America! We hold three things dear: super prices, super selection and super customer service. - Super Prices – Customers cannot get a better deal on new Honda or pre-owned cars. - Super selection – With over 3,000 cars and Honda vehicles in the inventory, you will not have to look elsewhere for your perfect car. - Super customer service – Our ‘Dare to Compare’service drive puts our prices and ... read more

Location details

18500 Studebaker Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
Sun8:30 a.m. to 9:00 p.m.
4.46,944 reviews
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Lesley Morrow's profile image
Lesley Morrow 
8 years ago

These dealers will quote over the phone whatever price it takes to get you to come in. Once you're there, they won't honor their prices unless you agree to either use their financing and/or buy extras such as pro-packs. Very dishonest. 

Business response:

Hi Lesley - Appreciate you sharing the feedback. I'd personally like to work to resolve this and apologize for any inconvenience - if you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com 

Carolina Ochoa's profile image
Carolina Ochoa 
recommend  Recommended
8 years ago

JOJO BAYAS!! He is the SUPERSTAR cars salesperson to go to when you are looking into buying a car. He is a friendly, energetic, knowledgeable and patient guy. The process of buying a car is a hectic and stressful event. JOJO made it feel like a walk in the park. Not only did I drive out with a beautiful car, but I had a great experience buying it. Lastly, on the finance department we met another SUPERSTAR HARVEY KNELL. He was a patient and warm guy. Even though signing papers here and there could be boring due to wanting to ... read more

Maggie Acosta's profile image
Maggie Acosta 
8 years ago

Business response:

Hi Maggie - Sorry to see the 1 star review. I'd like to touch base and grab some more details so I can work to resolve any issues. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com 

Lisa Cano's profile image
Lisa Cano 
recommend  Recommended
8 years ago

Great service & super good deal! I liked the no pressure salesman Edgar Sanchez. 

Josh Padilla's profile image
Josh Padilla 
recommend  Recommended
8 years ago

I went it looking for a car, I wanted a Honda Civic. I met Sonny Wu and he was so fantastic!!! Last car I had was a 2002 Toyota celica gt. He answered all my questions and concerns and helped me more then any sales guy ever would. He was upfront in a lot of things and gave me a lot of great recommendations while looking for an new car. I left with a 2016 Civic sedan ex-t! Love my new car!!! 

Katie Clowdus's profile image
Katie Clowdus 
8 years ago

John the service rep was and has been great to work with. He has been the best part of my experience with this location. I purchased my CERTIFIED Honda Odyssey 2.5 years ago from this dealership. Within 6 months it was in the shop, 6 months after that i took it in for an oil change and was told my car looked like it was in an accident because there was so much damage to my car (I was not in an accident) then while it was being inspected the lift broke and my car slipped off and was damaged needing a door and other items repl... read more

Barry Nilsen's profile image
Barry Nilsen 
recommend  Recommended
8 years ago

We're long-time customers. Great cars, great service, fair pricing after warranty expiration! 

Marlon Gerrick Mitchell's profile image
Marlon Gerrick Mitchell 
recommend  Recommended
8 years ago

Good service, got me out on time etc, my ture was flat, they replaced it check some other things, free coffee 

Erick M. Rivera's profile image
Erick M. Rivera 
8 years ago

Horrible,horrible horrible..did I say horrible,...horrible...started off by a sales person claiming they could give me the sale I was asking for so I came back with our cosigner (I didn't bring him cz he's very busy)...my brother and I are under 22 and the sales manager thought he could play us saying hss done deals for over idk how many years...claiming he knew numbers... little did he know what we do....anyway, at the end of the day tge sales person greetes us again but disappeared when the sales MANAGER cane in with someo... read more

Frequently asked questions about Norm Reeves Honda Superstore Cerritos

How is Norm Reeves Honda Superstore Cerritos rated?

Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,944 reviews. 

When is Norm Reeves Honda Superstore Cerritos open?

Norm Reeves Honda Superstore Cerritos is open now. It will close at 9:00 p.m.  

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