Noom Inc.

Larissa K. 

on Birdeye

6 years ago

HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!! NO contact numbers, app is difficult to use and basically impossible to cancel your subscription. 

Mary R. 

on Birdeye

6 years ago

DO NOT SIGN UP!! This is a total scam. Not only do they charge you for an entire 6 months at once, instead of monthly, there is no option to cancel and get a refund. I had to file a dispute with my credit card company. Thank goodness they were able to resolve it. But even aside from the pricing scam, the service is also a fraud. It is not personalized at all. It does not really offer anything in the way of support. Sign up for Weight Watchers - much better program and not a scam.  

Mary C. 

on Birdeye

6 years ago

Zero stars would be more appropriate. I cancelled within the 10-day window and was charged anyway. Outright theft, and I see I'm not the only one. 

Therese C. 

on Birdeye

6 years ago

Total scam. Cancelled within the 30 day period and still have been charged 2x. Will not allow cancellation. DO NOT USE. 

Lauren P. 

on Birdeye

6 years ago

This company is extremely unethical. I never used their services and yet I continue to be charged despite several attempts to cancel.  

Sheila McHugh P. 

on Birdeye

6 years ago

THE WORST EVER! TRIED TO CANCEL & THEY CHARGED ME ANYWAY! IF ONLY THEY ALLOWED ZERO STARS. NOO WOULD QUALIFY! 

Van W. 

on Birdeye

6 years ago

I would give a 0.5 start, but it's not possible. Pros. The idea is good. Cons: Everything The support is nonexistent. Their chat robot seems responsive but does not provide answers. Only actions. I asked for a refund and have never been answered. They charge for 6 month in advance, and if you cancel, you do use the 6 months you've paid, nor give you your money back. DO NOT SIGN UP.  

Ashley J. 

on Birdeye

6 years ago

Cancellation requested IGNORED. Do not sign up for this company, as like all the other reviews they tell you to reach out to your "coach" AKA a robot. And those cancellation requests are ignored and you have no way to remove your payment information or prove that you cancelled because their messages are not time-stamped on their app. SCAM SCAM SCAM 

Brandelyn H. 

on Birdeye

6 years ago

Same as everyone else. I had the trial and cancelled within the time frame and was still charged $129.00. There's no customer support number and no one emails back. Hopefully I can get my money back via my bank.