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NextCare Urgent Care
- Urgent Care
- Fayetteville, NC
About this business
Location details
217 Glensford Drive, Fayetteville, NC, 28314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedThanks you all for always being so efficient and friendly. We are in and out in 30 min today. My daughter felt better almost instantly. Thanks so much! We will be back next time we need quick and excellent service.
Business response:
Hello Christinalee, Thank you for your positive feedback. We truly appreciate you for choosing our clinic for your urgent care needs and we will share your wonderful comments with our team. We take pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Best Wishes, Sandy C, Area Operations Manager
Lover's lane location, Dallas. Needed a work letter to determine for any restrictions. When I contacted them (next day after treatment) they asked that I return, pay for another visit just to get a letter. Incredible. If the doctor was unable to determine that during the examination, they he did a sloppy job, which makes his treatments/medications questionable. Not only unprofessional, but utterly unethical and unprofessional. Staff was confrontational and hostile.
Business response:
Hello Getnet, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. PrimaCare does not have a location on Lover's, could you have contacted one of our locations? Your concerns have been addressed with our team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. Rena R. Clinic... read more
Recommendedgreat place good doctors
Everyone was very nice, but it’s now going on day 20 since my covid test with no call back. I did make a follow up call a week after my test, and the response was, “we’re too busy getting people in to call everyone back as soon as the results come in.” She told me that they didn’t have my results before even asking what my name was. I was promised multiple times that everyone gets a call back, whether it’s positive or negative, so I guess I can assume that I haven’t died yet.
RecommendedIkisha and Tina were very nice and helpful! They answered all my questions.
Came in last Saturday 7/18/2020 for treatment of a infection. Was prescribed 7 days of antibiotics by Robert Strong. Was told if they don't work he would prescribed something else. I finished the prescription yesterday and my infection wasn't cleared up. I called today 7/26/2020 to have some else prescribed but was told on the phone they wouldn't fill a different prescription as it has been 10 days since I was seen. I told them it hasn't been 10 days. I was seen in office on July 18 2020. Today is July 26 2020. I was then to... read more
Be more polite to the elderly when they come in and on the phone. This place was everything but urgent. 15 days and still no results. Where are you sending these to the lab at? CHINA?
Do not go here for Covid testing. They will not tell you until after the test is complete that it takes 7-12 business days for results. I took at at home test provided by labcorp that came back within 4 business days. I had a cousin also go to this clinic, they were told one time frame which changed after the test was given. Sadly, that tells me they only care about getting paid for the tests. If you're truly concerned about your results, go elsewhere.
Business response:
Hello Paul, we try to tell every, patient before they are swabbed, what the turnaround time is. We do not get paid for the tests. We use Quest Laboratory and they are currently testing 55% of the patients across the United States. We do not have control over the turnaround times and try very hard to communicate this to our patients. Danielle, Clinic Manager
I repeat do not come here ....no help ....employees are rude ....get wrong information ....easily worst experience I ever had with any doctor in my life
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.3 star rating with 6,244 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is closed now. It will open at 8:00 a.m.
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