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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything about this company deserves negative stars! I had just purchased an old home, and needed a new shower, i gave newpro a try....wish I never had. Everything , I mean EVERYTHING went wrong... 1.)a misleading sales rep.... lied and said we HAD to accept their quote that day or its no good at the price given, yet their ads on TV say its good for a year, didnt see those ads until after the fact. 2) Took 3 months to install after measurements were all wrong from the get, new shower had to be ordered and REinstalled, all ... read more
Business response:
Hi *******. We are disappointed to receive your negative review. Our apologies for not leaving you with a 5-star experience. We can assure you that this is definitely not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for 75 years with over 300,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The President of the company has called you a couple of times ... read more
They tried the hard sell and were very unprofessional. Never left a quote but was just shown a price on the sales persons phone. Sat through 2 hours of a sales pitch and then when I said give me the quote- need to think about spending $18000 on a shower was asked if I could make decisions on my own - why did I need more time. Horrible experience and 2 hours where I was respectful wasted on someone who turned out to be very rude to me. I said right from the start I wasn't signing right away. -
Conor S**** was a professional installer who was so much Deculus with his work it made me feel comfortable
We are going on 31 days of an unfinished bathroom project that was guaranteed in 48 hours at most. We’ve given up 8 days of inconveniencing our lives to have things fixed with inexperienced plumber and we have zero results! No working bath or shower after 31 days with a 7 month old! Beyond frustrated! ??
The installer, Mat V** ****** arrived on time, went to work and completed the job the same day. He was knowledgeable about the product he was installing. At the completion of the job he went over the does and don’ts for the new shower.
Joseph L**** from Newpro installed our new tub/shower this week. He was extremely pleasant, polite, and skilled in in his task. Thank you Joseph. Thank you Newpro for our lovely new bath.
Business response:
Welcome to the NEWPRO family and thank you so much for recognizing our installer! We know you will enjoy your bath for years to come! Stay safe and healthy!
Mike and his partner did a phenomenal job oh my doors I would recommend them to anyone who is having their door(s) install by Newpro.??
Business response:
***** - thank you so much for taking the time to recognize or team! We are so excited when we receive feedback specific to the installer(s). They are amazing at what they do and at delivering the exceptional experience you deserve. We will share your review with the team! Welcome to the NEWPRO family! Stay safe and healthy!
The company installs cheap windows and siding.I did my sidings and windows with Newpro couple years within two years the paint around window frames were peeling. I called the company several times to make a complain and get transferred to a voicemail and left messages for someone to call me and yet to hear from someone. I would not recommend this company and their products to anyone even if it was for free.
They have false advertising, they say they are a phone call away But we have a very hard time getting hold of anybody and they say they’ll call us back the same day they never do. We spent over 25,000 we have two storm doors that peel a sliding door that peels they replaced one of the storm doors and that window came in bowed, so now we have to wait another year to replace that one, we had two windows that would not stay up, and when they came out to fix it they were told not to bring a part which would’ve fixed it so now we... read more
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is open now. It will close at 5:00 p.m.
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