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NEWPRO

4.6

About this business

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,163 reviews
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Tim K's profile image
Tim K 
5 years ago

****** just replaced our tub/shower unit with a new one. We love the ********. The installer showed up on time as we were promised. Every step of the install was explained to me by Eric. What a great installer and he always kept me informed of the progress. I believe Eric's assistant was Anthony but not really sure of his name (sorry). Some day Eric's assistant will be a great installer as long as he can keep learning from Eric in my opinion. Tim K. *******, **. 

Business response:

Hi ***! Congratulations on your new shower from NEWPRO! We hope that you enjoy it for many years to come. Eric and Anthony make a great team! Keeping the homeowner informed and addressing any questions are top priorities for our team. We will be sure to share this great feedback with them and the rest of the installation team. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family! 

Tim K's profile image
Tim K 
5 years ago

Newpro just replaced our tub/shower unit with a new one. We love the new look. The installer showed up on time as we were promised. Every step of the install was explained to me by Eric. What a great installer and he always kept me informed of the progress. I believe Eric's assistant was Anthony but not really sure of his name (sorry). Some day Eric's assistant will be a great installer as long as he can keep learning from Eric in my opinion. *** ** Andover, Ma. 

Cynthia L's profile image
Cynthia L 
5 years ago

Great crew — good communication, work done looks wonderful, and the clean up was perfect. I would recommend ****** if you need new doors. Our house is old, but they took the work in stride and got the job done right. 

Business response:

Hi *******! Thank you so much for the positive feedback! NEWPRO believes in providing homeowners with quality products and services in a timely and efficient manner. We treat each house as if it were our own and make it our goal to have homeowners be 100% satisified with the completed work. If you ever have any questions or concerns about your doors, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family! 

Cynthia L's profile image
Cynthia L 
5 years ago

Great crew — good communication, work done looks wonderful, and the clean up was perfect. I would recommend Newpro if you need new doors. Our house is old, but they took the work in stride and got the job done right. 

Jared Y's profile image
Jared Y 
5 years ago

Claude & Harold replaced two of our showers. One was a very old cast iron tub/shower unit. From the demolition, to plumbing updates, to installation, they were friendly, neat, and professional! I was very pleasantly surprised and would happily have them do more work in my home! 

Elizabeth P.'s profile image
Elizabeth P. 
5 years ago

I was very pleased with the installation of my ****** walk in tub. Each step of the way, the people I worked with were knowledgeable, friendly and professional. I would definitely hire ****** for future home improvement projects. 

Business response:

Hi *********! Congratulations on your new walk-in bath from NEWPRO! We hope you enjoy it for many years to come. We love hearing that you had a 5-star experience with the NEWPRO team from start to finish and look forward to working on future projects with you. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family! 

Bob B's profile image
Bob B 
5 years ago

Service technician was friendly, polite and arrived at my house as scheduled. Made the repair quickly and perfectly. 

Business response:

Hi ***! We love hearing that our service team was able to resolve any issues that you were having. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you for being a part of the NEWPRO family and have a great day! 

Maria B's profile image
Maria B 
5 years ago

To whom it may concern, On Friday, September 11, 2020, Dominic was scheduled to perform several repairs on a few of my ****** windows. I would like to note that Dominic was very professional, personable, courteous, attentive, and displayed exceptional customer service skills. He arrived on time, introduced himself, and presented with his Covid PPE. He reviewed the details of the work that he would perform during the service visit. As he worked, he kept me abreast of what he was doing. In going above and beyond, he informed m... read more

Business response:

Hi *****! We love having Dominic on our service team! We have had many homeowners tell us how much they appreciate his 5-star work and we are glad to hear that you feel the same way. We will be sure to share your feedback with him. NEWPRO has been serving New England homeowners for 75 years with over 300,000 happy homeowners. There is nothing more important to us than providing you with a 5-star experience. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you fo being a part ... read more

Maria B's profile image
Maria B 
5 years ago

To whom it may concern, On Friday, September 11, 2020, Dominic was scheduled to perform several repairs on a few of my Newpro windows. I would like to note that Dominic was very professional, personable, courteous, attentive, and displayed exceptional customer service skills. He arrived on time, introduced himself, and presented with his Covid PPE. He reviewed the details of the work that he would perform during the service visit. As he worked, he kept me abreast of what he was doing. In going above and beyond, he informed m... read more

Business response:

Hi *****! We love having Dominic on our service team! We have had many homeowners tell us how much they appreciate his 5-star work and we are glad to hear that you feel the same way. We will be sure to share your feedback with him. NEWPRO has been serving New England homeowners for 75 years with over 300,000 happy homeowners. There is nothing more important to us than providing you with a 5-star experience. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you fo being a part ... read more

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,163 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open at 8:00 a.m. 

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