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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Claude & Harold replaced two of our showers. One was a very old cast iron tub/shower unit. From the demolition, to plumbing updates, to installation, they were friendly, neat, and professional! I was very pleasantly surprised and would happily have them do more work in my home!
I was very pleased with the installation of my ****** walk in tub. Each step of the way, the people I worked with were knowledgeable, friendly and professional. I would definitely hire ****** for future home improvement projects.
Business response:
Hi *********! Congratulations on your new walk-in bath from NEWPRO! We hope you enjoy it for many years to come. We love hearing that you had a 5-star experience with the NEWPRO team from start to finish and look forward to working on future projects with you. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
Service technician was friendly, polite and arrived at my house as scheduled. Made the repair quickly and perfectly.
Business response:
Hi ***! We love hearing that our service team was able to resolve any issues that you were having. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you for being a part of the NEWPRO family and have a great day!
To whom it may concern, On Friday, September 11, 2020, Dominic was scheduled to perform several repairs on a few of my ****** windows. I would like to note that Dominic was very professional, personable, courteous, attentive, and displayed exceptional customer service skills. He arrived on time, introduced himself, and presented with his Covid PPE. He reviewed the details of the work that he would perform during the service visit. As he worked, he kept me abreast of what he was doing. In going above and beyond, he informed m... read more
Business response:
Hi *****! We love having Dominic on our service team! We have had many homeowners tell us how much they appreciate his 5-star work and we are glad to hear that you feel the same way. We will be sure to share your feedback with him. NEWPRO has been serving New England homeowners for 75 years with over 300,000 happy homeowners. There is nothing more important to us than providing you with a 5-star experience. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you fo being a part ... read more
To whom it may concern, On Friday, September 11, 2020, Dominic was scheduled to perform several repairs on a few of my Newpro windows. I would like to note that Dominic was very professional, personable, courteous, attentive, and displayed exceptional customer service skills. He arrived on time, introduced himself, and presented with his Covid PPE. He reviewed the details of the work that he would perform during the service visit. As he worked, he kept me abreast of what he was doing. In going above and beyond, he informed m... read more
Business response:
Hi *****! We love having Dominic on our service team! We have had many homeowners tell us how much they appreciate his 5-star work and we are glad to hear that you feel the same way. We will be sure to share your feedback with him. NEWPRO has been serving New England homeowners for 75 years with over 300,000 happy homeowners. There is nothing more important to us than providing you with a 5-star experience. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you fo being a part ... read more
I would advise people to stay away from NewPro in Woburn! Starting with person scheduling the appointment all the way up to the Regional Sales Manager. I requested a free quote from their recent commercials. It all started with the scheduler who asked that all homeowners be available for the appointment, which they were because I am the home owner. Two guys arrived for appointment on August 21, again questioned if ALL the homeowners were present. AGAIN I WAS THERE AND I AM THE HOMEOWNER. They came and measured and explained ... read more
I would advise people to stay away from ****************! Starting with person scheduling the appointment all the way up to the Regional Sales Manager. I requested a free quote from their recent commercials. It all started with the scheduler who asked that all homeowners be available for the appointment, which they were because I am the home owner. Two guys arrived for appointment on August 21, again questioned if ALL the homeowners were present. AGAIN I WAS THERE AND I AM THE HOMEOWNER. They came and measured and explained ... read more
Business response:
Hello ******. We are disappointed in your one-star review. We do typically ask that all homeowners & decision makers be present for our consultation in exchange for the free quote as it allows us to answer any and all questions, concerns, design ideas, etc with everyone at once. We want to make sure everyone is comfortable and understands the scope of work. However, we do understand the busy lives of homeowners today and will do our best to accommodate them. NEWPRO has been serving New England homeowners for 75 years with ov... read more
Ryan was nice, professional and he even brought his own booties when he came in the house. He also showed us a neat trick to make the windows easier to open and close.
Claude and Harold just left my house and to say I am impressed is an understatement. They arrived this morning and in under 8 hours took out an old bathtub and put in a brand new one which looks amazing. I have hated my bathroom since we moved here 19 years ago, but could never afford to change it. It is done and it is beautiful. Claude and Harold were nothing but professional. They were so kind and helpful. I can't wait to take a bath! Thank you Claude and Harold and Thank you New Pro!
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is open now. It will close at 5:00 p.m.
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